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Proudly serving Clearwater, FL and the surrounding area since 2013

Our Reviews

Overall Verified Testimonial Score

4.36

Composite Score

Quality

Customer Service

Value

Review Date: 11/01/2024 | Author: Sharon C.

Comments: My air conditioner broke down 2 days after my moving in. The company was very good and stayed until after dark to finish the installation.

Review Date: 10/29/2024 | Author: Mike N.

Comments: Great job, on time and fair price

Review Date: 10/28/2024 | Author: Michele D.

Comments: Velocity Air owner, Tyler, and service rep, Brandon were excellent. The AC technicians came on time, and next day to repair air compressor that was destroyed in the hurricane. When a safety feature caused a further problem over this past weekend, Tyler had a technician come and repair the issue within 30minutes, and than did a follow-up text to confirm the issue was resolved. I highly recommend Velocity Air.

Review Date: 10/26/2024 | Author: Tom S.

Comments: My understanding is that the owner passed away and the business is closed.

Review Date: 08/20/2024 | Author: Todd C.

Comments: Z

Review Date: 06/24/2024 | Author: Darvis S.

Comments: They have one satisfied customer.

Review Date: 06/12/2024 | Author: Kyanna M.

Comments: .

Review Date: 06/07/2024 | Author: Hans and sandra J.

Comments: COMPLETE AIR CONDITIONING UNIT WITH HEAT PUMP. AND AIR HANDLER. VERY PROFESSIONAL ESTIMATOR,CAME ON TIME, THE NEXT DAY 2 TRAINED Technicians,Austin and Terry came at the time scheduled. Clearly they knew what they were doing. We were kept informed in the process of the installation the whole time. When the new thermostat was installed,we were shown how to operate it,which is very helpful. Austin and Terry were very personable,kind and polite. I would definitely hire this company again. I would give them a 10 star ratings if possible. We live in Polk City, Hans and Sandra Juckel

Review Date: 05/14/2024 | Author: Yessenia N.

Comments: Very professional and prompt service.

Review Date: 03/28/2024 | Author: Anthony H.

Comments: Good

Review Date: 02/17/2024 | Author: Phuong L.

Comments: Did what I asked for

Review Date: 09/25/2023 | Author: Barbara H.

Comments: We are waiting on a part that is back ordered. When this comes in and work is finished we can give a more complete review.

Review Date: 09/20/2023 | Author: Marvin R.

Comments: Great job with fast service.

Review Date: 09/11/2023 | Author: Jessica C.

Comments: NA.

Review Date: 09/09/2023 | Author: Mark S.

Comments: Came home to an 85 degree home with no working air conditioning at 1pm. Brandon of velocity air was at my door by 2:15pm. He was knowledgeable and informative and gave me a few options to keep my aged unit running along with a 3 replacment options. All options included estimated costs and timeline for completion. I am now sitting in my air 75 degree air conditioned home only an hour after Brandon of Velocity showed up. Highly recommended.

Review Date: 08/27/2023 | Author: Richard R.

Comments: Prompt service

Review Date: 08/14/2023 | Author: Kelvin A.

Comments: They came out on Thursday for servicing my air conditioner and found out the compressor was bad. So we decided to upgrade the A/C unit. They brought us a temporary A/C for Thursday night and was there Friday morning to install the new A/C. Thanks Velocity.

Review Date: 08/10/2023 | Author: Brenda C.

Comments: Great service

Review Date: 08/04/2023 | Author: Rafael R.

Comments: Very professional group.

Review Date: 08/02/2023 | Author: Matthew L.

Comments: The tech was courteous, respectful, and efficient, and on time. Great experience!

Review Date: 07/05/2023 | Author: Jason F.

Comments: Came out on 4th of July, efficient, knowledgeable. Quick fix and great job . Will use in the future.

Review Date: 06/29/2023 | Author: Roberto P.

Comments: Speedy Service, Good Price

Review Date: 06/05/2023 | Author: Michelle A.

Comments: They responded quickly on a Sunday. The only issue was after letting them know that the A/C unit was on the condo. building roof and an extension ladder would be needed, they sent someone out without a ladder. Luckily, our complex had one and he was able to use it with help from my husband due to the size and weight of the ladder.

Review Date: 05/27/2023 | Author: George B.

Comments: Aaa

Review Date: 05/08/2023 | Author: Donna C.

Comments: Very efficient.

Review Date: 03/23/2023 | Author: Dee F.

Comments: The techs were very knowledgeable and amiable.

Review Date: 03/11/2023 | Author: Karen L.

Comments: We had Oliver Cole service our unit. We were so impressed with his professionalism and service knowledge that we signed up as members for ongoing service. This company is lucky to have Oliver!

Review Date: 03/08/2023 | Author: Sharon B.

Comments: After checking on Angi and being contacted by Velocity Air Conditioning, Inc., I hired the company because my A/C was not cooling. Brandon came out that very day, on a Sunday. After determining that my very old A/C (2005) could not be repaired, I contracted with Velocity to replace my system - A/C, heat pump, and new thermostat. Gary came the very next day and installed my new system, and he checked that it was working properly. Both technicians were very professional, courteous and efficient. I would highly recommend Velocity Air Conditioning, Inc. Velocity does not even charge extra for coming on a Sunday!

Review Date: 03/05/2023 | Author: Steve B.

Comments: None

Review Date: 01/01/2023 | Author: Scott D.

Comments: Great customer service and did not take advantage of the situation. They responded quickly on New Year?s Eve and had the a/c working again in a short amount of time.

Review Date: 11/27/2022 | Author: Crystal P.

Comments: Same day service on a Sunday afternoon. The technician was very nice and professional.. Plus he arrived on time!!Thank you Brandon!!

Review Date: 11/06/2022 | Author: Lisa H.

Comments: Made the project effortless on our part. Very professional and overall great experience. Eric was fantastic.

Review Date: 10/27/2022 | Author: Michael L.

Comments: No

Review Date: 10/05/2022 | Author: Ryan K.

Comments: Velocity is an amazing air conditioning company. My AC went down and they came out within 5 hours or less and fixed it. Absolutely amazing, especially in this Florida heat. Thank you so much velocity!

Review Date: 10/04/2022 | Author: Moya R.

Comments: Appreciate the the service. I was also educated on how to maintain the drain line.. Excellent service

Review Date: 08/16/2022 | Author: Dana I.

Comments: Very knowledgeable, showed pictures of issues and explained options.

Review Date: 08/12/2022 | Author: Jennifer C.

Comments: currently working on it

Review Date: 06/29/2022 | Author: Richard S.

Comments: Quick on coming out to fix our a/c and the price was reallygood.

Review Date: 05/13/2022 | Author: Mary E.

Comments: The were polite and efficient.

Review Date: 04/30/2022 | Author: Lenora P.

Comments: Great service

Review Date: 04/27/2022 | Author: Randy D.

Comments: Prompt and accurate with great pricing!

Review Date: 04/26/2022 | Author: Ken S.

Comments: tech came went through the system went through his findings and advice charged the service minimum then left. what more could you ask for

Review Date: 04/04/2022 | Author: Laura R.

Comments: They came to evaulate, gave free quote. Negotiated a fair price and provided low interst option to enable me to pay for unit, electrical panal and electrician. One payment only. Customer service was very good you can get akways get person the phone.

Review Date: 03/16/2022 | Author: Laura B.

Comments: This company was very professional, friendly, and very fast to do the work. We had a bit of an emergency and they helped us out right away. They cleaned up after their work and were very pleasant to work with. Reasonable price as well. Would definitely recommend!

Review Date: 03/11/2022 | Author: Joan A.

Comments: Marlo was extremely helpful and efficient in scheduling and getting the work done in a timely and efficient manner.

Review Date: 02/17/2022 | Author: Nancy S.

Comments: Great communication with office and techs that came to home. All very professional and courteous. Very pleased with entire experience and would highly recommend.

Review Date: 01/25/2022 | Author: Michael G.

Comments: Quality service and explained different options for repairing and replacing A/C. Work was done on time. Would hire again and recommend Velocity air Conditoning.

Review Date: 01/21/2022 | Author: Winfield D.

Comments: very professional and helpful

Review Date: 12/30/2021 | Author: Jill S.

Comments: Excellent they were snubbed by me by someone who called me first. That person did not show up and took my credit card info. These folks were contacted and were there two hours later and very helpful. We may or may not do their deal for the AC as we need a new unit right this minute but if we do they will be the ones Foster was fantastic he was our guy that stopped by very professional.

Review Date: 12/23/2021 | Author: Michael R.

Comments: Ultra responsive and professional

Review Date: 12/11/2021 | Author: Judy S.

Comments: The salesman that came to the house was not pushy at all. I had recently purchased this mobile home and the A/C unit worked great but the heat wasnâ t working. The salesman showed my husband the heat coil and all of the rust in the bottom of the unit. He showed us our options and we decided to purchase a new unit. The two guys they sent out were very efficient and had our new unit installed before it got too cold 𠥶 in the house.

Review Date: 10/21/2021 | Author: Jennifer L.

Comments: Technician showed up on time as scheduled and was very professional. I would use them again.

Review Date: 10/21/2021 | Author: Jennifer L.

Comments: Technician showed up on time as scheduled and was very professional. I would use them again.

Review Date: 10/16/2021 | Author: Linda W.

Comments: I cannot say enough good things about this company, they came out same day, were honest and reliable, did great work and excellent follow up.

Review Date: 10/06/2021 | Author: Diane A.

Comments: They came out and handled what we needed in 1 day. The guys were very professional and did a great job

Review Date: 09/29/2021 | Author: Budd C.

Comments: Great group of people. Honest. They keep their word. Checked in with us after parts were ordered to let us know when repairs would be completed. Super techs and Amazon office staff!

Review Date: 09/20/2021 | Author: Frank G.

Comments: Very Professional , straight forward and honest.

Review Date: 09/04/2021 | Author: Herbert N.

Comments: Outstanding! Very professional and knowledgeable.

Review Date: 09/02/2021 | Author: Joe M.

Comments: Came very fast, had good price on new unit and were able to overcome a problem with one of their suppliers. Very happy.

Review Date: 08/18/2021 | Author: Mollon C.

Comments: They came out on a Sunday, gave us a room unit to use for the bedroom and installed the new unit on Monday.

Review Date: 08/17/2021 | Author: Meredith R.

Comments: very prompt, courteous and effective

Review Date: 08/05/2021 | Author: Joan P.

Comments: Very informative about the steps the job required.

Review Date: 07/16/2021 | Author: Karen P.

Comments: Very professional and honest. My unit was over 15 yrs old and the guy didn't ask me how old my air conditioner was. Every other company I have called for service wanted me to replace my air conditioner when they found out how old my air conditioner was before even looking at it, and all it needed was freon. No high pressure at all from Velocity, not one bit. The guy gave me three options and quotes and left so I could make my own decision. I was so impressed I called him back under 5 minutes to tell him to replace my air conditioner. He sent someone to my house with an air conditioner for the night at no charge and they were back first thing in the morning. I highly recommend this company. The installers were very polite, and answered any questions I had and they did a fantastic job. Velocity is my go to air conditioning service from now on! Give them a call you won't be disappointed.

Review Date: 07/06/2021 | Author: Brian L.

Comments: Fast professional service, did all the things they said & kept us informed!

Review Date: 06/19/2021 | Author: Sandy K.

Comments: We were very pleased with this company. The installers were very nice and did a good job.

Review Date: 06/15/2021 | Author: Mary Q.

Comments: Over all good but tried to upsell on a $700 ionization coil cleaning, very unnecessary.

Review Date: 06/07/2021 | Author: Sean N.

Comments: Very professional. Came out to evaluate my situation, was very thorough, and gave me my options. A *little* sales pressure, but he was right. The workers who came out to do the install were not only on time, but a little bit early. They were efficient, thorough, and cleaned up every last speck when they were done. I would absolutely recommend Velocity to anyone looking for a new AC system.

Review Date: 06/04/2021 | Author: Janice M.

Comments: They were very fast to come and find my problem with my HVAC. They came when they said they would (which is high in my book these days) and were very efficient in solving the problems. The repair work was done quickly and he left no trash or dirt in the house. I would call then again with no hesitation in the future.

Review Date: 05/28/2021 | Author: John M.

Comments: The repairmen were courteous, patient, and eorked very hard. They showed expert knowledge of HVAC systems. They made time to answer every question I had throughout the work experience.

Review Date: 05/25/2021 | Author: Robert C.

Comments: Very confident

Review Date: 05/19/2021 | Author: James B.

Comments: Foster was knowledgeable and did the work quickly and efficiently.

Review Date: 05/18/2021 | Author: Renee A.

Comments: The crew was a great team. kept inform about what they were doing. would recommend

Review Date: 05/16/2021 | Author: Lee D.

Comments: The AC has a thudding sound which they have been unable to fix

Review Date: 05/14/2021 | Author: Karen J.

Comments: They were quite prompt, polite and professional. I found them to be responsive to my calls and very informative.

Review Date: 05/13/2021 | Author: William B.

Comments: Velocity is a very good company. They showed up on time and did a great job installing my new system.

Review Date: 05/12/2021 | Author: Keith W.

Comments: EXCELENT

Review Date: 05/12/2021 | Author: Edwin R.

Comments: Very professional, polite and responsive

Review Date: 05/07/2021 | Author: James B.

Comments: Foster was on time, courteous, knowledgeable and did a good job.

Review Date: 05/04/2021 | Author: Bonnie R.

Comments: I live in a condo complex where no work should be done after 5 pm. When I paid half of cost, I was told it would be a 9 am appointment, but they came at 4:45pm! Not good, but their work was well done.

Review Date: 04/15/2021 | Author: Nick C.

Comments: Available very quickly. Professional, answered my questions well, and got my AC working again. Might be a bit more expensive than others, but seemed worth it to pay a bit more for promptness and professionalism.

Review Date: 04/15/2021 | Author: Joseph B.

Comments: Very professional and efficient service

Review Date: 04/07/2021 | Author: Glen P.

Comments: Nothing

Review Date: 02/26/2021 | Author: Arlene G.

Comments: They were great!

Review Date: 02/23/2021 | Author: Denise D.

Comments: Purchased a new A.C. Unit from this company. Good price and great service. Workers very courteous and friendly.I was happy they were able to install the unit the same day! They also cleaned up very well before they left. Would definitely recommend this company.

Review Date: 12/24/2020 | Author: Shawna R.

Comments: It was l little more expensive than I thought it should be but they came out very quickly and did a great job.

Review Date: 12/13/2020 | Author: Mike H.

Comments: They were very quick. They replaced our air conditioner that day with a more energy efficient unit. Our A/C now runs on auto so that our house stays the same temperature whether itâ s cold or hot outside. They guaranteed a reduction in our power bill which we will have to wait to verify.

Review Date: 12/12/2020 | Author: Henrietta S.

Comments: Friendly and excellent service...A big shout out to Dillion for his help and understanding of my problem and circumstances...

Review Date: 11/10/2020 | Author: Marilyn C.

Comments: Had two choices. One had voicemail. Velocity had a live person answer the phone.

Review Date: 11/05/2020 | Author: Judy J.

Comments: Very friendly and good service

Review Date: 10/22/2020 | Author: James F.

Comments: Victor explained everything in detail from the cheapest option which would just have bought a couple of years to the most expensive. Even though I am laid off we chose the most expensive and was leery but now couldn't be happier. We didn't know what a decent A/C was before. Our old system never worked this good even when it was new. And they provided us with an awesome loaner portable A/C so we could stay cool till the work was done. Would definitely use them again.

Review Date: 09/18/2020 | Author: Ian G.

Comments: Took a second visit to completely fix the issue. But Completely met expectations afterward.

Review Date: 09/18/2020 | Author: Chad B.

Comments: Very responsive, even after hours. I had three units replaced and they completed the removal and installation in one 8-hour work day.

Review Date: 09/10/2020 | Author: Prince V.

Comments: Don't know

Review Date: 08/29/2020 | Author: Bruce G.

Comments: Honest, professional = fast resolution to 100% address problem. Very, very much appreciated = will definitely use again, & highly recommend.

Review Date: 08/29/2020 | Author: Dean F.

Comments: They were the most professional AC company Iâ ve ever used they were prompt at the house within an hour diagnosed issue and researched parts finding that they were still under warranty which I received as a considerable discount they went above and beyond cannot say enough about this company

Review Date: 08/26/2020 | Author: Kim S.

Comments: They responded promptly to my request for service and had a technician out the same day!

Review Date: 08/21/2020 | Author: Cande M.

Comments: Check everything

Review Date: 08/17/2020 | Author: Gary S.

Comments: They arrive very quickly and repaired my unit in less than 30 minutes. Quick, Professional, and great values. I'm very pleased with Velocity Air.

Review Date: 08/14/2020 | Author: Sandy C.

Comments: Excellent service! Thank you Eric!

Review Date: 08/08/2020 | Author: Gary S.

Comments: They tried to provide reasonable options. Selected a full replacement due to age of unit.

Review Date: 08/03/2020 | Author: Morgan C.

Comments: Great company and competitively priced! Super customer service and quick response time. Will definitely use them again.

Review Date: 07/28/2020 | Author: Barbara M.

Review Date: 07/26/2020 | Author: Antonia P.

Comments: he is very profesional teck .I will hire them again in the future and I recommended to my children for the ac repair .toni

Review Date: 07/18/2020 | Author: James B.

Comments: Exilent company

Review Date: 07/15/2020 | Author: Lisa W.

Comments: They were very responsive. They don?t normally service this area, but I was glad they accepted the work. They came out on Saturday and my system was shot. They were back on Sunday and installed the new system at a fair price. They were professional and courteous. The county inspector said it was done well and to code. I would highly recommend them.

Review Date: 07/13/2020 | Author: Gary B.

Comments: The tech was friendly and informative. He didnt try and sell me something that I didnt need. All that it needed was a capacitor. He showed up within an hour and it was on a sunday. I was grateful to get my ac back up on short notice. The only reason I didnt give 5 stars, was because the price was high for what they did. But again I was happy with the results.

Review Date: 07/13/2020 | Author: Caroline F.

Comments: Cliff was very friendly. Did a great job getting very old unit out and new in. They cleaned everything up after and did everything in an reasonable time.

Review Date: 07/11/2020 | Author: Cindy B.

Comments: Tech was very knowledgeable and curious!!! He had the job done in an hour! Will definitely call Velocity for future needs!!!!

Review Date: 07/07/2020 | Author: Sharon M.

Comments: The installers for this job We're very professional, polite, showed up on time and answered all my questions. They did a great job!

Review Date: 07/05/2020 | Author: Jona W.

Comments: Got the job done.

Review Date: 06/27/2020 | Author: Nicole C.

Comments: Once I requested service the company called within a few minutes. They sent someone out that same day and had my AC up in running that night.

Review Date: 06/26/2020 | Author: Brian D.

Review Date: 06/25/2020 | Author: Debora S.

Comments: They were very professional kind considerate I am so pleased with them they installed my new unit very fast and I could not have asked for any better

Review Date: 06/25/2020 | Author: Kim B.

Comments: Velocity was quick to respond and brought me portable units so I wouldn't die while the AC was out. The unit was expensive but works like a charm.

Review Date: 06/13/2020 | Author: Victor H.

Comments: Anthony Cook and Brian Dirk installed my system from velocity air conditioning we are very satisfied with the installation and plan to tell all of her friends and family about them and their company

Review Date: 06/10/2020 | Author: Judy G.

Review Date: 06/07/2020 | Author: Sam B.

Comments: Very nice young man and very professional and knew his business.

Review Date: 06/05/2020 | Author: Ivan O.

Comments: They did ok considering the delay of getting the parts in view of c0vid19 and the George Floyd riots holding up shipment.

Review Date: 05/30/2020 | Author: Orlando H.

Comments: Did the job promptly and on time

Review Date: 05/09/2020 | Author: Lou B.

Comments: The company was quick to come out when called. I was given options to choose from. They scheduled work immediately. The team that installed the A/C was courteous and professional. The overall experience was very good.

Review Date: 05/07/2020 | Author: S R.

Review Date: 04/30/2020 | Author: Kevin S.

Comments: quick and easy

Review Date: 04/29/2020 | Author: Anne M.

Comments: Very responsive company. They were here same day and appear to have taken care of my issue. I felt the cost was higher than it should be, based on the same or similar issue I had a year and a half ago, although I was told that more was done to hopefully keep the drain clear from backing up. Time will tell. Overall I was satisfied.

Review Date: 04/29/2020 | Author: Rafael V.

Comments: did a good job

Review Date: 04/29/2020 | Author: Linda M.

Comments: The last company that checked my unit charged almost twice as much, and gave me less information. Now I know what my options are. Also they sent someone out within an hour.

Review Date: 04/28/2020 | Author: Edward G.

Comments: Our A/C system died and Tyler was great working with us on financing and gave us a great price on a new system. The installer were professional and knowledgeable and were able to answer all my questions. They also made sure everything was up to code before they finished.

Review Date: 04/23/2020 | Author: Barbara W.

Comments: We contacted Velocity after another company actually ripped us off for a quick $200. Since I can't say anything nice about them I won't mention their name. Tim, the Velocity Tech, did a thorough troubleshoot and quickly pointed out an issue that likely came from a factory warranted part and made the repairs. The freon replacement was a substantial cost but the overall repair cost was fair and very much worth it. Tim answered all questions and explained what was needed. He also took pictures and provided written explanation for the manufacturer's parts warranty issue. I really appreciate Great Service.

Review Date: 04/18/2020 | Author: Jody C.

Comments: They were very quick to respond. Came and gave me an estimate on Thursday afternoon and returned Friday morning to replace my old AC unit. I am very satisfied with them.

Review Date: 04/17/2020 | Author: Richard B.

Comments: Excellent Job overall. I will hire them again.

Review Date: 04/11/2020 | Author: Barbara S.

Comments: Quick response to call and getting job done. Very nice, professional and knowledgeable serviceman. Will recommend to friends.

Review Date: 04/06/2020 | Author: Bruce C.

Comments: I was very satisfied with the service.

Review Date: 03/26/2020 | Author: Randy T.

Comments: Technicians Edwin , John, and Eric are all very knowledgeable regarding AC systems, prompt, friendly, and professional. I highly recommend Velocity as an AC company.

Review Date: 03/15/2020 | Author: Samantha D.

Comments: Our A/C was fixed within 1 hour of us calling Velocity - they sent someone right away, and he was able to fix the unit quickly and efficiently. Also, the repairer identified some issues with the original install of the unit, and resolved all of those issues as part of the call out. Excellent service - Velocity will be our first call for A/C service and repair in the future.

Review Date: 03/12/2020 | Author: Jackie P.

Comments: Plummer came on time very efficient showed me the broken piece & explained the situation

Review Date: 03/05/2020 | Author: Steve O.

Comments: Company is good, David was courteous, knowledgeable, worked hard

Review Date: 02/28/2020 | Author: Mark H.

Comments: Excellent price for a service check

Review Date: 02/26/2020 | Author: Glen M.

Comments: Prompt and courteous. Installers were exceptionally friendly and got the job done quickly and well.

Review Date: 02/13/2020 | Author: Margaret A.

Comments: David was very knowledgeable, courteous and explained things well.

Review Date: 02/03/2020 | Author: Les H.

Comments: No complaints

Review Date: 01/27/2020 | Author: Jer� D.

Comments: Steve did an excellent job. He was both professional and pleasant. Communication regarding the appointment scheduling was also an excellent experience.

Review Date: 01/20/2020 | Author: Favid S.

Review Date: 01/09/2020 | Author: Dennis O.

Comments: very prompt and they appear to be honest with no overselling. The technician came by for a quote and ended up staying and finishing what needed to be done on the spot. Gave me 100% confidence in him and the company. I would highly recommend them!!

Review Date: 12/29/2019 | Author: Kyle W.

Review Date: 12/06/2019 | Author: Sydney P.

Comments: no comment provided

Review Date: 11/21/2019 | Author: Carlos V.

Comments: They were very professional and explained things really easy.

Review Date: 11/21/2019 | Author: Diane L.

Review Date: 11/20/2019 | Author: Laura C.

Comments: The young man knew what he was doing. He showed us the problem. With his help we are getting a new system.

Review Date: 11/17/2019 | Author: Judy A.

Comments: This company shows concern for customer, they are very prompt and flexible and do an excellent job. I have decided to continue using this company for my yearly maintenance.

Review Date: 11/13/2019 | Author: Joanne K.

Review Date: 10/31/2019 | Author: Gerald R.

Comments: They were outstanding from the sales rep, business office and the installation team. Installation took place the next day, and they worked efficiently in very hot, humid weather. Appreciate their efforts to get the new duct work and ac unit working so quickly.

Review Date: 10/31/2019 | Author: Arlene C.

Comments: Very quick and friendly staff.

Review Date: 10/30/2019 | Author: Cindy Y.

Comments: Pricey but got us back cooling right away. Had to order a part, came back in a few days to install, then had to pick up another part. Finished same day.

Review Date: 10/29/2019 | Author: Don O.

Comments: They were great

Review Date: 10/28/2019 | Author: Beverly H.

Comments: Very professional

Review Date: 10/17/2019 | Author: Dilyara G.

Comments: good worker, timely, experienced

Review Date: 10/15/2019 | Author: Maxine M.

Comments: Very professional and prompt. I was happy with the work but wish I could have price shopped. Living in Florida, you rely on AC so we were kind of stuck being a weekend.

Review Date: 10/14/2019 | Author: Sandra R.

Comments: They were courteous, efficient, and determined to finish the job, I purchased a new Goodman A/C and furnace on Friday and was installed on Saturday. I ve had my old A/C for over 17 years, it was time for a new one. I m super satisfied with Velocity Air Conditioning, Inc. I highly recommended them and looking forward for future maintenance.

Review Date: 10/09/2019 | Author: Lela M.

Comments: Great job, and meticulous about his work.

Review Date: 10/06/2019 | Author: Marshall C.

Comments: Their response was immediate and they completely repaired our a/c problem. We had to handle this problem from out of state, and the communication concerning the problem, the repair, and follow up was complete.

Review Date: 10/03/2019 | Author: Jorge G.

Comments: Good service friendly staff

Review Date: 09/23/2019 | Author: Yukiko T.

Comments: They were quick and did a good job!

Review Date: 09/21/2019 | Author: Tom G.

Comments: Efficient, quality work for a fair price.

Review Date: 09/19/2019 | Author: Claudine S.

Comments: completely satisfied

Review Date: 09/18/2019 | Author: Leslie A.

Comments: They responded right away and came when they said they would

Review Date: 09/09/2019 | Author: Bill B.

Review Date: 09/08/2019 | Author: Adam N.

Comments: On time courteous respectful and direct no bull recommend to anybody US Army Disabled Veteran Adam

Review Date: 09/08/2019 | Author: Larry W.

Comments: They brought temp A/C units out until their installers could arrive. They started at 5pm. (I called them late). They came out the same day, were here until 11pm, didn't complain, worked hard.

Review Date: 09/07/2019 | Author: Frank M.

Comments: Very nice to work with. Worked through the weekend to get the job done.

Review Date: 09/03/2019 | Author: Ray A.

Review Date: 08/31/2019 | Author: George W.

Comments: Eric did a great job of diagnosis & giving us the best options. Had us u and running the next day.

Review Date: 08/27/2019 | Author: Kenneth B.

Comments: Very quick and friendly people

Review Date: 08/27/2019 | Author: Michael S.

Comments: They did good and were able to come back when they had to

Review Date: 08/27/2019 | Author: Kazimiera L.

Comments: I thought that thanks to this I would have a smaller electricity bill. I will see the next month, but I think I do not save at all. Recently, I received a much larger electricity bill than I had the old AC system. I think that the assessment can be issued only after six months.

Review Date: 08/27/2019 | Author: B Y.

Comments: Technician was very knowledgeable

Review Date: 08/26/2019 | Author: Arlene B.

Comments: The technicians were friendly and helpful and in and out quickly

Review Date: 08/25/2019 | Author: Jean C.

Comments: They were available on weekend and their service fee was half some of other companyâ s fees. The technician correctly identified the problem and helped me to understand both the cause and the solution. Very pleased!

Review Date: 08/24/2019 | Author: Angela G.

Review Date: 08/23/2019 | Author: Tony M.

Comments: workers were very prompt and professional.

Review Date: 08/20/2019 | Author: Deb P.

Review Date: 08/19/2019 | Author: Richard R.

Comments: outstanding

Review Date: 08/17/2019 | Author: Thomas M.

Comments: Tim knew what he was doing. happy I called them.

Review Date: 08/17/2019 | Author: Mike M.

Comments: They came to inspect my heatpump, told me of my problem (with pictures of my problem coils) and had a new unit in, all within 24 hours. Fair price but I would have asked for more options (in a hurry) other than the least expensive. Found out later that a better unit wouldn't have been that much more expensive. Also, they cleaned up after themselves. Showed up an hour later than promised but no big deal.

Review Date: 08/15/2019 | Author: Marie H.

Comments: We purchased a new air conditioner and air exchange/furnace. The process was fast and everyone was professional and knowledgeable. Any time we had questions, they were answered quickly. Awesome company! We will be working with them for all our air conditioning service in the future.

Review Date: 08/15/2019 | Author: Paul B.

Comments: these guys where great!! very nice and knowledgeable..

Review Date: 08/13/2019 | Author: Tara R.

Comments: They were quick and professional. In and out in 30 minutes.

Review Date: 08/09/2019 | Author: Dave M.

Comments: installation was great office let us down alittle with making an expecting date.

Review Date: 08/08/2019 | Author: Robert S.

Comments: Jamie was very efficient in scheduling my appointment. The technician, Johnathan was courteous and efficient.

Review Date: 08/07/2019 | Author: Todd H.

Review Date: 08/07/2019 | Author: Geoffrey H.

Comments: They did an excellent job and I am pleased with their amazing work and professionalism.

Review Date: 08/03/2019 | Author: Clifford G.

Review Date: 08/03/2019 | Author: Matthew C.

Comments: Velocity Air was very prompt in getting in touch after requesting a quote. The tech was on time and very professional during the maintenance he performed on my A/C. Velocity Air sent a tech out at a time most places would consider as after hours without any additional fees.

Review Date: 08/02/2019 | Author: Jenee B.

Review Date: 07/31/2019 | Author: Lyle L.

Review Date: 07/31/2019 | Author: Hilary O.

Review Date: 07/18/2019 | Author: Gordon M.

Comments: Prompt and friendly, the tech re-wired the automatic shutoff switch to the air handler and condenser, then cleaned out the air handler and unclogged the foundation drain.

Review Date: 07/16/2019 | Author: Larry B.

Comments: Prompt and friendly, the repair was actually annual maintenance. Cleaned drain line and repaired C wire to thermostat.

Review Date: 07/15/2019 | Author: Gail H.

Review Date: 07/14/2019 | Author: Luis P.

Review Date: 07/13/2019 | Author: Frank S.

Comments: overall good for the routine cleaning and service call.

Review Date: 07/05/2019 | Author: Jt T.

Comments: AC went kaput went to Home Advisor and within minutes received a call from Velocity, inquired on possibility of a technician. Eric was here within of an hour, he was impressive, professional, informative knowledgeable. Diagnosed and explained the problem with our old AC unit in minutes (which he pointed out on the unit with his testing apparatus so I could understand). After accessing the repair cost (which was very fair reasonable) since our unit is some 19 years old we elected to update and purchase a new Trane and within minutes he approved us for 18 months @ 0% interest. Next day Velocity attained city permit and we were so lucky to get Richard K. Jaison M. to do the install, what an amazing team! While watching the removal of old and installation of new, which included a new handler and thermostat what an awaking experience of the amount of work involved. In a few short hours we were enjoying our new Trane and Richard & Jaison (spelled correctly) left us happy & and appreciative of a fantastic experience and a totally spotless yard & garage not to mention hauling off the old units. Hard to believe how well it is cooling and can hardly hear it running and actually up our normal temperature by two degrees and the air feels fresh and amazing. A1 all the way ! *Update; City inspector approved and paid compliment on very professional installation ...... ~jt thomas~

Review Date: 07/04/2019 | Author: Bill B.

Comments: They sent Dwayne out to the house on-time. He was extremely knowledgeable and straightforward. Took care of everything quickly and provided me with all needed information. If you call in I'd ask for him for sure!

Review Date: 07/02/2019 | Author: Tony J.

Review Date: 06/30/2019 | Author: Sheree G.

Comments: They sent a man named Josh and he was very helpful, considerate and expeditious on his work. I used him on my second house and ended up very pleased with his work. It was great the company allowed me to ask for him again and they sent him. Very pleasant and knowledgable young man.

Review Date: 06/28/2019 | Author: Eric B.

Comments: Very informative, professional, and knowledgeable. As a new home owner I was not very informed on my a/c units. Velocities technician informed me on my a/c units when he came to service my inits.

Review Date: 06/24/2019 | Author: Lehoma W.

Comments: Na

Review Date: 06/23/2019 | Author: James B.

Review Date: 06/15/2019 | Author: Rhoda R.

Review Date: 06/14/2019 | Author: Karen F.

Comments: My service tech rendered a complete assessment of my unit. After a thorough check of the compressor, the condenser and air handler, I was told that no repairs were needed. WOW!!! Such honesty is unheard of. I would recommend this company to anyone in need of reliable service,

Review Date: 06/12/2019 | Author: Jorge A.

Comments: Hired them to fix my ac. When they came out within an hour of looking at the equipment the service guy said I needed a new condenser unit then recommended replacing the whole new unit. I am not convinced that it was not just an upsell but I knew the ac had to be fixed multiple times by the previous owner. If they recommend a new unit and you have the time i would suggest a second opinion. The new unit is great though and the installers where awesome.

Review Date: 06/10/2019 | Author: Charles R.

Comments: Nice and friendly, cleaned up after they where done.

Review Date: 06/07/2019 | Author: Jeff J.

Comments: Expensive, but quality.

Review Date: 06/07/2019 | Author: Pamela B.

Review Date: 06/07/2019 | Author: Marilyn E.

Comments: Very pleasant, upfront with charges, but seemed high to us with for both the service call and the refrigerant replacement. Nice service man. Enjoyed talking with him. Overall he did great with the air conditioner, just a tad expensive for us.

Review Date: 06/06/2019 | Author: Zerlina K.

Comments: Jonathan was friendly and professional.

Review Date: 06/05/2019 | Author: Amy V.

Comments: Good tech

Review Date: 06/05/2019 | Author: Pat W.

Comments: We are happy with the over all job. The only problem was they did not arrive at our home with all the materials necessary to complete the job. We had to wait for them to return another day. End result, we are pleased with the work.

Review Date: 05/31/2019 | Author: Lauren M.

Comments: Shawn arrived on time and was very professional and courteous. If needed, I will call Velocity again.

Review Date: 05/28/2019 | Author: Maria G.

Comments: t

Review Date: 05/28/2019 | Author: Michael T.

Review Date: 05/27/2019 | Author: Ed M.

Comments: Overall, a great experience. They were responsive and prompt. So far, everything seems good with the A/C. My only concern was the final price. It seemed a bit high.

Review Date: 05/17/2019 | Author: Tony A.

Comments: Great and reliable company. Outstanding work and quality result.

Review Date: 05/17/2019 | Author: Danny S.

Comments: excellent

Review Date: 05/14/2019 | Author: Bruce C.

Comments: Hire this company for your HVAC needs. They are worth it. Immediate response. Clear layout of work plan. Clear understanding of costs up-front. Professional installation. Cleanup like they were never there. I'd give them 5 stars, but I give no one 5 stars.

Review Date: 05/12/2019 | Author: Tom B.

Review Date: 05/11/2019 | Author: David L.

Comments: Jonathon ROCKED!! Prompt, knowledgeable, courteous, like a Boy Scout with a beard??? Seriously from call to fix was less than 3 hours with transit time. I would recommend Velocity to anyone with AC issues! dlo

Review Date: 05/10/2019 | Author: Chris R.

Comments: Super friendly and professional.

Review Date: 05/10/2019 | Author: Ken B.

Comments: This was a last minute thing...I submitted my request and less than a minute later they were calling me to confirm. I had to schedule after work (6.30) and when I pulled up Brad (tech) was waiting for me. 30 minutes later he had ID'd the problem, fixed it, and I had cool air again. Definitely recommend this company.

Review Date: 05/10/2019 | Author: Nat L.

Comments: Completed repair as expected.

Review Date: 05/06/2019 | Author: William C.

Comments: They were on-time and professional.

Review Date: 05/03/2019 | Author: Peter K.

Comments: Very courteous and knowledgeable

Review Date: 04/30/2019 | Author: Pam E.

Comments: I found Velocity through Home Advisors (who I also highly recommend) to do a yearly maintenance for $49 BUT ended up needing a whole new unit. My A/C was working but I thought maybe it was struggling at 11 yrs old. Bill was the tech who came to my house and explained absolutely everything. He took pics in my attic so I wouldn't have to go up, but I went up there anyway. Obviously I'm not air conditioning tech but I could tell something was going on. After the shock wore off, I went ahead and purchased a Goodman unit from them. I did my research and could tell I was being treated fairly. Darrell and Edwin were my installers and they were here the next day. They were very neat, friendly and professional. I am really glad I chose this company and definitely recommend.

Review Date: 04/24/2019 | Author: Barbara A.

Comments: This is the second time they have done the preventative maintenance on our central air system. They are affordably priced, pleasant and courteous.

Review Date: 04/21/2019 | Author: Vicki W.

Review Date: 03/30/2019 | Author: Al P.

Comments: They did a good job

Review Date: 03/29/2019 | Author: Robert I.

Review Date: 03/26/2019 | Author: Leon W.

Comments: Did a great job!

Review Date: 03/25/2019 | Author: Melanie M.

Comments: they did good work

Review Date: 03/24/2019 | Author: John R.

Comments: I hired "Stay Cool" air conditioning company...

Review Date: 03/08/2019 | Author: Gennie F.

Comments: Even though I don?t think I needed a new unit they did a wonderful job putting in the new one

Review Date: 03/08/2019 | Author: Luis R.

Comments: very good, a little expensive though

Review Date: 02/20/2019 | Author: Derf B.

Comments: ok thank you so much for all

Review Date: 02/20/2019 | Author: Jeff O.

Comments: Front office and Service tech. were very commutative, respectful, and timely from start to finish. Awesome job team

Review Date: 02/20/2019 | Author: Scott P.

Comments: He did a great job.

Review Date: 02/19/2019 | Author: Joe M.

Review Date: 02/10/2019 | Author: Alex S.

Review Date: 02/07/2019 | Author: Andres C.

Comments: Great personality, great customer service and overall very responsible company. Thanks again Brad L.

Review Date: 01/31/2019 | Author: Michael M.

Comments: I am so happy with the work that was done.

Review Date: 01/25/2019 | Author: Gregg S.

Comments: Fast Response with a personable efficient service.

Review Date: 01/14/2019 | Author: Terry S.

Comments: Great service honest and willing to share knowledge of cause of repair as well as how. I will definately fo business with them again.

Review Date: 01/12/2019 | Author: Kevin C.

Comments: They were very professional and punctual on arriving when they said they would. They left the work area clean and answerred all my questions. They made sure that I was satisfied and came back to make sure everything was to my satisfaction. They took care of all the financing and made us feel good about our choice in picking them. Thanks for making our experience a good one.

Review Date: 01/04/2019 | Author: Jonathan P.

Comments: on time, courteous, very good work

Review Date: 12/25/2018 | Author: Hermas P.

Comments: ttey cleaned up evere thing and was very nice to talk to

Review Date: 12/20/2018 | Author: Solon ( brad) C.

Comments: Great Job

Review Date: 12/17/2018 | Author: Mary S.

Comments: They responded in a timely manner, and came out the next day too complete the work. He was very thorough and helpful with things. On a 1-5 star rating I would rate him a 6 and a half! Very pleased!

Review Date: 12/13/2018 | Author: Clyde N.

Comments: A/C Tech was on time for a scheduled Preventive maintenance appointment, fully explained what the services he would be performing. Completed servicing of my a/c system, created and showed me digital photos of my a/c system and provided recommendations and a written estimate for future repairs/replacement. Price was very reasonable, will hire again.

Review Date: 12/06/2018 | Author: Bill W.

Comments: Came exactly on time. Gave a fair quote. Replaced our unit quickly and professionally. Would definitely use again.

Review Date: 12/05/2018 | Author: Martin B.

Review Date: 12/03/2018 | Author: Ernst S.

Comments: I had a great crew to install a new a/c system into our condo.

Review Date: 11/27/2018 | Author: Brad K.

Comments: Fixed the problem quickly and we're courteous and fair in price.

Review Date: 11/25/2018 | Author: Marlene E.

Review Date: 11/19/2018 | Author: Chris B.

Comments: They worked with my schedule and were response to my needs. Every company employee I have interfaced with has been efficient, courteous and professional !

Review Date: 11/19/2018 | Author: Robert P.

Comments: Showed up as scheduled, completed the job in a timely manner as was requested.

Review Date: 11/18/2018 | Author: Marsha W.

Comments: The gentleman did maintenance on my AC unit. Was early for his apt which was nice. Vey knowledgeable and took his time with explaining things to me. I would recommend. Unfortunately I believe their charges were high but very satisfied with the service.

Review Date: 11/17/2018 | Author: Jeanine C.

Comments: On schedule. Professional. Knowledgeable. Would use again

Review Date: 11/15/2018 | Author: George K.

Comments: They came to see my broken blower motor about Noon and discovered my system was full of mold. Yikes! They installed a whole new system by 5pm the same day and we're no longer breathing it.

Review Date: 11/14/2018 | Author: Brandon E.

Comments: Very prompt and professional

Review Date: 11/11/2018 | Author: Stanley J.

Comments: Very satisfied

Review Date: 11/08/2018 | Author: Lisa S.

Comments: Very professional, honest, efficient, and fast. They were honest about brands and prices. They came and put the a/c in the next day. It works great and they said it will last 20 years!

Review Date: 11/06/2018 | Author: Ellen R.

Comments: everything was excellent

Review Date: 11/05/2018 | Author: Tommie H.

Comments: Great job

Review Date: 11/04/2018 | Author: Luis R.

Comments: Show up on schedule time, prompt and courteous service.

Review Date: 10/30/2018 | Author: Carlos C.

Comments: Very professional. Showed up quickly. Workers were polite and seemed to care about our overall happiness. Prices were fair.

Review Date: 10/25/2018 | Author: Kevin B.

Comments: Velocity Air provided same day service at no additional cost. The repair man Brad was helpful and very polite.

Review Date: 10/22/2018 | Author: Sineath R.

Comments: Very hard working young men

Review Date: 10/19/2018 | Author: Ken R.

Comments: Quick service, had a new AC unit installed in one day. Honest and quick they, explained every thing completely.

Review Date: 10/17/2018 | Author: Jennie T.

Comments: Quick service, had new a/c unit installed the next day after my initial consultation. Also were able to help with financing as well.

Review Date: 10/17/2018 | Author: Bel H.

Review Date: 10/16/2018 | Author: Kari B.

Comments: Our experience with Velocity Air was excellent from start to finish! Responsive, professional, honest and quick. We couldn't be happier! Highly recommended.

Review Date: 10/13/2018 | Author: Richard B.

Comments: outstanding in all area. easy to work with. I suggest you use them.

Review Date: 10/11/2018 | Author: Ginny R.

Comments: They went well beyond what was necessary.

Review Date: 10/10/2018 | Author: Robert W.

Comments: This is a very professional organization

Review Date: 10/08/2018 | Author: Peggy O.

Comments: I hired them to repair the AC at my elderly mother's home. Not only did they make sure they got there the same day that I made the request for service, they also took 2 portable units for my mother to use until the new AC unit could be installed the next day!

Review Date: 10/07/2018 | Author: Mary lou C.

Comments: Very good experience and pricing.

Review Date: 10/06/2018 | Author: Johan D.

Comments: .

Review Date: 10/05/2018 | Author: Tom H.

Comments: They were on time and told me exactly what should be fixed and why.

Review Date: 10/04/2018 | Author: Tyerell C.

Comments: Very responsive. Service was no slinger needed but dispatcher reached out to me within minutes

Review Date: 10/03/2018 | Author: Darye L.

Comments: Excellent people, enjoyed working with them

Review Date: 10/02/2018 | Author: Ronald (ron) P.

Comments: In 2017,a power surge caused damage to my entire HVAC System. Another A/C Contractor installed an entirely new HVAC System. However, I didn't know the actual improper insulation of the system would cause a water leak to my ceiling drywall. So,Brian from Velocity Air Conditioning showed me the cause of the problem(s) and corrected the work from the previous A/C Contractor. I would highly recommend Velocity Air Conditioning for your HVAC repairs. Ron P

Review Date: 09/30/2018 | Author: Paul S.

Comments: They came out on Father's Day to install our new air conditioning unit. They came back out to seal up the hole in the ceiling of our garage that had been open when we bought the house. Now even our un-air conditioned garage is cooler!

Review Date: 09/28/2018 | Author: Chip P.

Comments: I highly recommend velocity. They are prompt and extremely fair in their costs.

Review Date: 09/27/2018 | Author: Terri B.

Comments: They were fast and efficient. The process and options were explaned in detail. I would not hesitate to recommend them.

Review Date: 09/27/2018 | Author: Sean B.

Review Date: 09/26/2018 | Author: Greg D.

Comments: We recently had Velocity come out and perform the annual service/inspection on our unit. Not only did they have a great price, but the service was performed by a very knowledgeable professional who answer all my questions and explained the procedures as they were completed.

Review Date: 09/22/2018 | Author: Angelo H.

Comments: Dylan andShawn were very professional, knowlegable and very helpful.

Review Date: 09/22/2018 | Author: Patsy M.

Comments: I couldn't be more pleased with the service I received from Velocity Air! We had another company look at our ac for repair and the technician quoted me a price that seemed really high for the work to be done. I wanted a second opinion, so I used Home Advisor for other companies to choose from. The team at Velocity are professional, courteous, expedient, and really reasonably priced. They diagnosed, found the part for our old system, came back the same day and replaced it so we would have cool air ASAP! Definitely recommend Velocity Air, Brad was extremely knowledgeable, and so was Tim...Nice work you guys!!!

Review Date: 09/20/2018 | Author: Marianne Y.

Comments: Working with Velocity was amazing the gentlemen was on time, made sure everything was taken care of and very respectful.

Review Date: 09/15/2018 | Author: Karen H.

Comments: David arrived early. Same day service. Was thorough, polite, uniformed and most kind. Would hire them again any time. Thank you David.

Review Date: 09/14/2018 | Author: Janette A.

Comments: Polite, pleasant and professional.

Review Date: 09/11/2018 | Author: Rebecca F.

Comments: Great company!

Review Date: 09/11/2018 | Author: Deborah I.

Comments: The person who did the work was knowledgable. Did the job very quickly and efficiently. Will definitely use them again if necessary

Review Date: 09/09/2018 | Author: Jim W.

Comments: We were very satisfied with our air conditioner check and maintenance. The team member was very thorough and we would recommend him highly. He let us know what we will need in the future without air conditioner.

Review Date: 09/05/2018 | Author: Douglas W.

Comments: Fast service next day appointment and my new air conditioner was installed the day after that

Review Date: 09/03/2018 | Author: Maureen J.

Comments: helpful, courteous and professional. Explained what he was doing and why.

Review Date: 09/02/2018 | Author: Pat C.

Comments: The tech, Brad, who came to our house was professional, courteous and knew what he was doing. He called before to let me know when he would be here. He completed the work quickly and our air conditioning unit is working again. Would certainly recommend Velocity Air Conditioning Inc.

Review Date: 09/01/2018 | Author: Chase M.

Review Date: 09/01/2018 | Author: Joanne M.

Comments: Very good service

Review Date: 08/31/2018 | Author: Alexander M.

Comments: great job thank you now we have an a/c system working right.

Review Date: 08/31/2018 | Author: Debby C.

Comments: They were on time. Very efficient. Worked through the rain. Job completed in one day. New A/C unit working great.

Review Date: 08/30/2018 | Author: Dan B.

Comments: Great customer service

Review Date: 08/27/2018 | Author: Phil G.

Comments: Excellent customer service, from the representative on the phone to the technician that completed the work. I was informed on what was going to happen every step of the way. I would DEFINITELY recommend Velocity in the future

Review Date: 08/26/2018 | Author: Sondra E.

Comments: The company did a repair job on my last unit. They did a good job with the repair and i was pleased that they did not try to up sell me at the time. The unit lasted another two years. Crazy thing is that when I was ready to buy my two new units, it was a little tough to get a call back.

Review Date: 08/26/2018 | Author: Debbie O.

Review Date: 08/25/2018 | Author: Diana J.

Comments: Very knowledgeable and professional. On time and fast. I will use them again.

Review Date: 08/25/2018 | Author: Leona W.

Comments: Excellent job. On time, cleaned up after themselves. Very happy with this company!

Review Date: 08/25/2018 | Author: Tom M.

Comments: They came on time and finished as projected.

Review Date: 08/24/2018 | Author: Lisa D.

Review Date: 08/23/2018 | Author: Kristy W.

Comments: Technician was on time and was very thorough with his estimate and we hope to be able to use his services shortly

Review Date: 08/23/2018 | Author: Mike N.

Comments: Brad was the first tech that came out he was friendly. Jason completed the work and did an excellent job

Review Date: 08/22/2018 | Author: Donna B.

Comments: I had David come out and he was wonderful! explained everything more than once with my questions got me up and running. My sister was here and also said what a nice guy David is.

Review Date: 08/22/2018 | Author: Heidi S.

Comments: they were wonderful

Review Date: 08/20/2018 | Author: Brad B.

Review Date: 08/19/2018 | Author: Mette W.

Comments: He knew exactly what was wrong and fixed it. I will certainly hire them again.

Review Date: 08/17/2018 | Author: Srinivasa Y.

Comments: They came in on time and very courteous and diagnosed and fixed the issue in no time. Very thankful

Review Date: 08/15/2018 | Author: Eugenio C.

Comments: On time, courteous, professional, no aggressive sales tactics or up-sells, but well thought out options to resolve the problem.

Review Date: 08/14/2018 | Author: Frank M.

Comments: Could not say enough great things! They were very clean and respectable, truly impressed.

Review Date: 08/11/2018 | Author: Gary W.

Comments: Jaison and Eddie are the best! They went right to work and stopped only once for lunch. I don't know how they could stand the heat in the attic. They were both knowledgeable and worked well together. Jaison, the lead tech, guided Eddie like a pro, which he is. They cleaned up after the job and make sure everything was working as it should. If ever needed again, I would ask for these guys personally.

Review Date: 08/11/2018 | Author: Vicki K.

Review Date: 08/10/2018 | Author: Michael S.

Comments: Quick response, got the AC unit up and running. Service tech was Brad, would highly recommend. Great job Brad thanks again.

Review Date: 08/09/2018 | Author: Laponda P.

Review Date: 08/03/2018 | Author: Bonnie G.

Comments: They were professional and on time. They made sure to cover the floors, and checked the other unit as well.

Review Date: 08/02/2018 | Author: Amy D.

Review Date: 08/02/2018 | Author: Spencer C.

Comments: The service person was very informative and pleasant.

Review Date: 07/30/2018 | Author: Deborah M.

Comments: I found I needed a new ac and they were prompt and informative,

Review Date: 07/26/2018 | Author: Maryjo T.

Review Date: 07/20/2018 | Author: Doris B.

Comments: NA

Review Date: 07/19/2018 | Author: Mic S.

Comments: the entire crew was exemplary in their demeanor, sincerity and workmanship and value added was very extraordinary. I would recommend them to only those that expect EXCELLENCE Cheers

Review Date: 07/17/2018 | Author: Tony M.

Review Date: 07/16/2018 | Author: Anthony G.

Comments: I used them because the were available right away and they took care of the problem quickly. Can't rate the value higher because it was something that I needed done so I didn't shop it around and get other prices.

Review Date: 07/16/2018 | Author: Alice A.

Comments: I was happy to have the A/C repaired quickly. He flushed the line and took extra care to make sure it was running clean. I signed up for maintenance program and made an appointment to have follow up annual maintenance done next week. Hopefully they will keep this 9 year old unit going for a few more years.

Review Date: 07/14/2018 | Author: Anna A.

Comments: Technician was great But way over priced and too much money.

Review Date: 07/11/2018 | Author: Jeff D.

Comments: Make the inquiry on a Sunday and set up for a Monday appointment. Got a call from the company and was told could come the same day - Sunday. Tech arrived about an hour later, recognized the problem and quickly resolved it so the AC again worked. Felt the price, $271, was too high for the service provided, especially since was told that for the annual service charge of $129, the correction made would have been included.

Review Date: 07/05/2018 | Author: Dan B.

Comments: They called within seconds of pressing send for an appointment showed up right on time and were extremely knowledgeable and fast

Review Date: 07/05/2018 | Author: Glori R.

Comments: Excellent company fast service. Will recommend

Review Date: 07/03/2018 | Author: Jose R.

Comments: great company

Review Date: 07/03/2018 | Author: Jason C.

Comments: Timely and very flexible. AC failed in the morning and had a new system that evening. Both crews were professional and took pride in their work. Very happy and will recommend to my friends and neighbors.

Review Date: 07/03/2018 | Author: Bonnylou F.

Comments: This will be the company I chose from now on. Knowledgeable, helpful, and professional. I highly recommend them!!

Review Date: 07/03/2018 | Author: Chip P.

Comments: Highly recommend!!!!!

Review Date: 07/02/2018 | Author: Kimberly T.

Comments: Dillon was a great sales guy, good in his role. Jaison McNeely and assistant did an outstanding job, above and beyond, they had to go get a part that wasn't expected! Went above and beyond call of duty. He would not leave my home until job was complete.

Review Date: 06/30/2018 | Author: Jack T.

Review Date: 06/29/2018 | Author: Kathleen S.

Comments: The guys were professional and efficient. The appointment went smoothly and fast.

Review Date: 06/24/2018 | Author: Marit S.

Review Date: 06/23/2018 | Author: Della S.

Comments: Their response time was phenomenal! Their tech, Brad, was polite and knowledgeable. Will use again if the need arises.

Review Date: 06/23/2018 | Author: Dale C.

Comments: Well-mannered pro, with many years experience. He was direct and to the point, without showing any need to be in a hurry.

Review Date: 06/22/2018 | Author: Henry G.

Comments: They arrived when they at the scheduled time and the repair was fast.

Review Date: 06/21/2018 | Author: Ken B.

Comments: Very quick to respond

Review Date: 06/21/2018 | Author: Tom M.

Comments: Bill Synder, the HVAC Technician was prompt, courteous and efficient.

Review Date: 06/19/2018 | Author: Larry S.

Review Date: 06/18/2018 | Author: Ron B.

Comments: No need to call.

Review Date: 06/18/2018 | Author: Alton C.

Comments: Great prompt, friendly service. Bill was great! Cold air when he left.

Review Date: 06/16/2018 | Author: Pauline N.

Comments: Shawn was as nice as could be and did an excellent job

Review Date: 06/16/2018 | Author: Denise D.

Comments: Fast , same day service!

Review Date: 06/14/2018 | Author: Leah W.

Comments: To unclog my AC drain pipes took 3 technicians and three trips. All of them were professional, but Derrick was relentless. He tried everything unlike the first two and did it in the pouring rain. He finally got the drain unclogged.

Review Date: 06/13/2018 | Author: Renee S.

Comments: Bill was a great technician. They showed up the same day.

Review Date: 06/13/2018 | Author: Teresa T.

Comments: "They did a great job."

Review Date: 06/11/2018 | Author: David C.

Comments: The company reacted to an emergency situation and showed up on the same day. The technician was very thorough and found the problem immediately. While on this appointment did a complete system tune-up. He showed and recommended some areas to watch. I would use them again.

Review Date: 06/11/2018 | Author: Hiram O.

Comments: no comment

Review Date: 06/11/2018 | Author: Sylvia R.

Comments: Derek represented your company with excellence. We now have a service contract with a company that we trust. We can't thank Velocity/Derek enough!!

Review Date: 06/10/2018 | Author: Paul N.

Comments: Brad showed up on time, on a Sunday!, was very professional, knowledgeable and fixed the problem. I will use this company in the future.

Review Date: 06/09/2018 | Author: Fred L.

Comments: Great job, great explanation of issues

Review Date: 06/09/2018 | Author: James C.

Comments: They were quick to call us back and showed up before scheduled time. Brad our tech was super nice knowledgeable and helpful. They even left a portable air conditioner until they come back to do new installation. Would totally recommend them!

Review Date: 06/08/2018 | Author: Barbara A.

Review Date: 06/03/2018 | Author: Rhonda D.

Comments: Very quick response and extremely efficient service. Brad was a very knowledgeable technician who did a great job explaining what was wrong and fixed it quickly. Very impressive service.

Review Date: 06/02/2018 | Author: Luis M.

Comments: Very quick response and extremely efficient service! The technician showed up quickly, got straight to business, diagnosed the issue and repaired it within minutes! Absolutely amazing! Great pricing too!

Review Date: 06/02/2018 | Author: Vincent D.

Comments: impressed! said they'd be here between 11-12 and they were We had a fence installer in CO that showed up one year later. David was proffesional and fid the job in a timely fashion.

Review Date: 06/02/2018 | Author: Landrum B.

Comments: Very punctual and did excellent work.

Review Date: 06/02/2018 | Author: Margaret E.

Comments: Velocity Air responded instantly to our call and came out to help the same afternoon. Brad, our serviceman, called to tell us when he was on his way and arrived within the time frame quoted. He was professional and friendly. The problem was diagnosed quickly and the work was completed. Brad explained everything to us so that we would know what to do if the issue ever came up again. We are extremely happy with the results! Would definitely use this company again.

Review Date: 06/02/2018 | Author: Violet R.

Comments: Very quick response

Review Date: 06/01/2018 | Author: Trevor M.

Comments: NA

Review Date: 05/29/2018 | Author: Debra E.

Review Date: 05/26/2018 | Author: Wynn T.

Comments: The ac repair person show up on time and very prompt to get the job done while not getting in our way,the quotes were reasonable and got the job done cost less than what we expected thank you

Review Date: 05/25/2018 | Author: David E.

Comments: they were very good and the service was excellent they had the air conditioner was installed in one day and now it's very cold in my home

Review Date: 05/24/2018 | Author: Joyce M.

Comments: They came out and scheduled the work the very next day. Very professional and friendly.

Review Date: 05/22/2018 | Author: Justin H.

Review Date: 05/21/2018 | Author: Liz C.

Comments: Quick response, diagnosis and fix time.

Review Date: 05/21/2018 | Author: Michael L.

Comments: I didn't think freon was that expensive

Review Date: 05/19/2018 | Author: Eric D.

Comments: They called back immediately when I asked for service via Home Advisor. They got right on the job. Although my system was shot and needed replaced, they got us up and going in a couple of days.

Review Date: 05/19/2018 | Author: Garry K.

Comments: Great service a bit costley

Review Date: 05/19/2018 | Author: Rosemond N.

Comments: I was impressed first time I had used this service from HomeAdvisor, keep it up

Review Date: 05/17/2018 | Author: Marni H.

Comments: He was very helpful and I felt comfortable with his knowledge

Review Date: 05/17/2018 | Author: Maz G.

Comments: They were great!

Review Date: 05/17/2018 | Author: Mary S.

Comments: They showed up on time and were extremely professional and polite. Dylan was patient and walked me through the financing process. Then the entire air conditioning unit, both the indoor air handling unit and the outdoor compressor, were replaced that same day. The crew that showed up to replace the unit were also very professional and polite. They completed the job in just three hours and that included cleaning up afterwards. Thankfully the new unit is working great and has a 10 year warranty. I will stick with this company for any and all of my air conditioning needs in the future!

Review Date: 05/15/2018 | Author: Linda P.

Comments: They are professional, friendly, on time and reasonable priced! They have my future business!

Review Date: 05/14/2018 | Author: Vivian D.

Comments: very thorough, made good use of time. Made excellent recommendations. I will be keeping their name and number on file.

Review Date: 05/14/2018 | Author: John O.

Comments: Very good service.But a bit pricey compared to average cost for job.

Review Date: 05/14/2018 | Author: Kathleen C.

Review Date: 05/14/2018 | Author: Shauna M.

Comments: Very thorough, they discovered black mold in our unit and were able to replace our unit next day and on the weekend. Very pleased and will use them in the future.

Review Date: 05/13/2018 | Author: Matt N.

Comments: friendly & honest. answered all my questions

Review Date: 05/11/2018 | Author: Sharon L.

Review Date: 05/11/2018 | Author: Donald C.

Comments: Expensive.

Review Date: 05/09/2018 | Author: Florence S.

Comments: Great company!

Review Date: 05/08/2018 | Author: Brenda B.

Review Date: 05/04/2018 | Author: Kathy O.

Comments: Responded instantly. Came out to review the situation and saw the solution right away. Adjusted our thermostat settings and solved the problem without charging us.

Review Date: 05/03/2018 | Author: Rj S.

Comments: Came out same day, knew exactly what he was doing, and did a very great.

Review Date: 05/03/2018 | Author: Sam S.

Comments: Did a great job. A little on the high side, but got the job done.

Review Date: 05/03/2018 | Author: Cynthia P.

Comments: You are sending this to me before they have done any work

Review Date: 05/02/2018 | Author: Jennifer W.

Comments: Velocity came out on a Sunday and we were worried about the price associated with that but no need to be. Arrived on time and even though a tech had to return the next day for a more thorough inspection, we were pleased with the service and price.

Review Date: 05/01/2018 | Author: Rick B.

Review Date: 04/27/2018 | Author: David k. S.

Comments: Very kind & polite, from the lady confirming the appointment to the service tech to the parts manager to the installation tech!!!! Everyone actually seemed to care, listen & explained everything to me. Great experience!!

Review Date: 04/23/2018 | Author: Tom G.

Comments: Brad was great but the only thing I needed was 1.5 to 2 lbs of 410 refrigerant and they charged me 271.00 for that.

Review Date: 04/21/2018 | Author: Jose G.

Review Date: 04/17/2018 | Author: Rosa R.

Comments: Fast. Prompt response. Very friendly. Answered all my questions.

Review Date: 04/14/2018 | Author: Stephen L.

Review Date: 04/13/2018 | Author: Gerald W.

Comments: A really good choice. Came at once. Finished up at 8 pm that evening, and followed through to make sure everything was done to my satisfaction.

Review Date: 04/13/2018 | Author: Jim E.

Review Date: 04/11/2018 | Author: Sharon C.

Comments: Nice and informative.

Review Date: 04/11/2018 | Author: Mark H.

Review Date: 04/11/2018 | Author: Aaron D.

Comments: friendly staff

Review Date: 04/10/2018 | Author: Miles B.

Comments: Very professional! A pleasure to work with. Saved me a lot of money. Will definitely use them in the future.

Review Date: 04/06/2018 | Author: Gerald W.

Comments: They showed me what had happened to my 15 year old AC, and I ask them to replace the entire unit. They did that later that day, and the installation team was polite and extremely hard working and did the job without taking any breaks, even though they worked late in the evening.

Review Date: 04/04/2018 | Author: Rudy L.

Comments: good contractor a bit laTE FOR APPOINT THIS WAS NOT A PROB HI'LY RECOMMENDED.

Review Date: 04/02/2018 | Author: Ehab J.

Comments: Professional, knowledgeable, thorough.

Review Date: 04/02/2018 | Author: Robert A.

Comments: did ok job

Review Date: 03/31/2018 | Author: William Y.

Comments: Review for Velocity Air Conditioning: This review is late due to unforeseen circumstances. Which blends in nicely with my enormous mistake that Velocity Air covered, and corrected without hesitation. Many thanks to Jason, Runnel, David, Pete, Bill(owner) and Doreen for their can do spirit and positive attitudes during this situation. In short, Bill had given me an estimate by email and I acknowledged the email and told him I’d get back to him. We had just closed on the house and scheduled to leave for a couple of weeks. However while trying to schedule other appointments, I failed to get back to Bill. But thought I had given them the go ahead. On the day, (in my mind), Velocity Air was scheduled to begin working, they (in my mind were late). I called the office and spoke with Doreen. After a short conversation, Doreen asked to call me back. When Doreen called Pete (Supervisor) was on the phone. He stated he didn’t see it on the schedule. By this time Bill was in the office and they had me speak with Bill. After realizing this total cabal was MY MISTAKE, I apologized profusely. Bill said he was sending a crew out with extra hands immediately, and hoped they could finish it all in one day. After my embarrassment, I was glad he still wanted the job. I highly recommend this company for any of your air conditioning needs. They are outstanding and I will hire them again without reservation.

Review Date: 03/28/2018 | Author: Nancy R.

Comments: Once a service call for cleaning identified a problem, they were able to completely install a new unit in the same day! Impressive! Service and installation crews were professional and knowledgeable . I recommend this firm.

Review Date: 03/28/2018 | Author: Tara J.

Comments: Professional and thorough.

Review Date: 03/27/2018 | Author: Gina G.

Comments: What was supposed to be a service turned into a new unit. The system was installed the next day. Repair and install people were knowledgeable and personable.

Review Date: 03/20/2018 | Author: Bill O.

Comments: Service all around was awesome the technician bill was as good would highly recommend

Review Date: 03/16/2018 | Author: Rochelle B.

Comments: Very nice man who came and fixed it. It's only a temporary fix for now. Need a whole new unit. Very expensive, but you need AC living in Florida.

Review Date: 03/11/2018 | Author: a Neighbor

Comments: Very quick to respond to my service request.

Review Date: 03/11/2018 | Author: Sharon S.

Comments: they did a great job

Review Date: 03/10/2018 | Author: Michelle U.

Comments: The crew who did the work were very professional and knowledgable. Cleaned up my garage as it was when they came. However, my sales rep (eric) was inappropriate. Still love the work and my new account system

Review Date: 03/08/2018 | Author: Helen C.

Comments: Pros. Who worked quietly and fast .

Review Date: 03/06/2018 | Author: Maryann R.

Comments: Quick and friendly

Review Date: 03/02/2018 | Author: Glenn C.

Comments: Excellent communication. Tech was very friendly and had no problem explaining everything that was being done.

Review Date: 03/01/2018 | Author: Cary S.

Review Date: 02/27/2018 | Author: Lynda R.

Comments: The technician arrived right on time and completed the work very quickly, even making a repair to the A/C thermostat wire that I had been told by another company would have to be replaced. Saved me a lot of time and money, I am sure. The only problem I had was the repairman never gave me a paid invoice; he said it would be emailed. When I didn't receive it, I called the company and they said I should get it by Monday or Tuesday...it's Monday now and I still have not received it. Other than that, everything was great and my A/C is working great!

Review Date: 02/27/2018 | Author: Anthony W.

Comments: They showed up on time. Very courteous. Explained everything very well. Friendly.

Review Date: 02/26/2018 | Author: Charles B.

Comments: When I pushed the button to get a contractor they called within 60 seconds. They have financing available which was very helpful.

Review Date: 02/23/2018 | Author: Bruce B.

Comments: The crew that replaced our A/C was on time and very polite. They explained everything they were doing and did not mind questions. They really knew their business. Before they left they cleaned up and made sure that we were happy with the system.

Review Date: 02/22/2018 | Author: Robert F.

Comments: One of the best experiences with an in-home repair. The service tech was prompt, polite, professional, and extremely knowledgeable. I worked in a similar field for 30 years, and was very impressed with this young man (Brad).

Review Date: 02/19/2018 | Author: Jim M.

Comments: Installer were outstanding

Review Date: 02/17/2018 | Author: Phil C.

Comments: On time. Completed the work they were contracted to do. Very Professional

Review Date: 02/12/2018 | Author: Doreen H.

Comments: Was very impressed that there was not a hard sell to upgrade our system even though ours is very old

Review Date: 02/07/2018 | Author: David B.

Comments: Only positives for this appointment. Our technician was professional and knowledgeable. Also, very friendly and courteous. He quickly determined our problem and FIXED it!

Review Date: 02/07/2018 | Author: Michael B.

Comments: Great service, quality work.

Review Date: 02/07/2018 | Author: Bobby & C.

Review Date: 02/04/2018 | Author: Mary C.

Review Date: 02/02/2018 | Author: Nydia a. M.

Comments: Good Job.

Review Date: 02/01/2018 | Author: Barry P.

Comments: Explained everything to me.

Review Date: 01/31/2018 | Author: John (jack) H.

Comments: I received their name on Home Advisor. They called me within 10 minutes. The service tech arrived within 2 hours and was very knowledgeable and solved our problems. For the parts he did not have on his truck, he called this in and a second Tech came by 2 hours later with the parts and installed them. Great Service.

Review Date: 01/27/2018 | Author: Victoria M.

Comments: Good job, good followup, good prices. Had to have an a/c install done. Like the new system and the work performed

Review Date: 01/25/2018 | Author: Ken D.

Comments: Our geo thermo units are back to normal again,Sean was great very professional and courteous .He really knows what he is doing. We will use them again when it is time for a cleaning to our system.

Review Date: 01/23/2018 | Author: Nancy B.

Comments: Very courteous prompt and no hidden charges and did great job on time

Review Date: 01/22/2018 | Author: Holly A.

Comments: Great job. Kept in touch and even texted me pictures of the work before and after. Highly recommend.

Review Date: 01/22/2018 | Author: Renzo F.

Comments: VERY KNOWLEDGEABLE AND FRIENDLY

Review Date: 01/22/2018 | Author: Richard M.

Comments: Company was on time and they were very complete with our yearly inspection. Recommendations were made for better air quality and upgrade to a/c. Would recommend this company and will use again.

Review Date: 01/21/2018 | Author: Holly A.

Review Date: 01/21/2018 | Author: Thomas G.

Comments: Great service just a little pricey i thought

Review Date: 01/19/2018 | Author: Mary S.

Comments: The company was immdiately responsive! A technician was out very quickly to analyze our problem and gave us all our options. Very professional. The installers came later in the day to install the new system. They were professional and friendly and worked diligently until the project was completed. They cleaned up after themselves and were very careful to minimize any mess while they were working. So far so good!

Review Date: 01/18/2018 | Author: Michael G.

Comments: Did above and beyond. Bill gave me choices on the furnace and I felt the cost was reasonable.

Review Date: 01/15/2018 | Author: Phyllis H.

Comments: Quick response and service

Review Date: 01/12/2018 | Author: Robert D.

Comments: Great job and clean work. They were reliable and solved the job in a timely manner.

Review Date: 01/12/2018 | Author: Vivian K.

Comments: Prompt and efficient service.

Review Date: 01/11/2018 | Author: Susan C.

Comments: Excellent job and service!!

Review Date: 01/10/2018 | Author: Charlie H.

Comments: Their price was way too high .... it was a broken fan, not a big problem, but they charged well over $400 for the labor only!

Review Date: 01/07/2018 | Author: Andrew K.

Comments: fast service with very friendly and informative repairman.

Review Date: 01/05/2018 | Author: Randy R.

Comments: They found that their initial estimate was too low due to additional work required indoors and they discounted the additional cost. That’s an ethical compromise. We appreciated he same day evaluation service; next day new system installation. Friendly, clean, fast and not terribly expensive. We were happy with the entire experience.

Review Date: 01/04/2018 | Author: Rick M.

Comments: They showed up on time, the same day we called them and repair the issue satisfactorily. I think they charge on thr heavy side, but they honored the free service call fee if you do the work with them. Honestly I don’t mind paying a little more if they provide a reliable service that actually corrects the problems on the first attempt. So far I am impressed with their professionalism and good manners of the technician. Will use them again!

Review Date: 01/01/2018 | Author: Maggie S.

Review Date: 12/29/2017 | Author: Diadra K.

Comments: very helpful and efficient. Such a pleasant young man named Shawn. I would highly recommend them

Review Date: 12/29/2017 | Author: Michael S.

Comments: My units under warranty and it was still a big amount of money for a blower motor to just to have it installed I guess they get you one way or another anyway these guys did me right it's fixed and it works

Review Date: 12/28/2017 | Author: Kenneth S.

Comments: They were very good and were able to get to the root of the problem. Derrick was very personable and Knowledgeable. We would rate them a 10!

Review Date: 12/26/2017 | Author: Melissa S.

Comments: Called me to schedule the next day.

Review Date: 12/22/2017 | Author: Chris S.

Comments: Nice guys, fair priced

Review Date: 12/22/2017 | Author: Maggie A.

Comments: Fast professional overall great service

Review Date: 12/21/2017 | Author: Troy J.

Review Date: 12/18/2017 | Author: Dennis G.

Comments: He was a super nice guy.

Review Date: 12/17/2017 | Author: Heather B.

Review Date: 12/16/2017 | Author: Hilda O.

Review Date: 12/14/2017 | Author: Cory C.

Comments: Inspection went great. Rep was professional and knowledgeable.

Review Date: 12/12/2017 | Author: Alex F.

Comments: Great experience. Richie the service tech explained everything up front and how to really do maintenance on the unit so that it will keep running at it's peak.

Review Date: 12/09/2017 | Author: Frank G.

Review Date: 12/04/2017 | Author: Carl E.

Comments: They gave me fast service. The cost was reasonable. Eric was friendly. He seemed to know exactly what he was doing. A job well done.

Review Date: 11/30/2017 | Author: Karen J.

Comments: Prompt, courteous, thorough, explained the problems & why he made recommendations, fair priced.

Review Date: 11/29/2017 | Author: Linda C.

Comments: They did a great job. 5 Stars all around. I would definitely recommend them in the future.

Review Date: 11/28/2017 | Author: Lee C.

Comments: We liked the service so much we enrolled for the yearly service contract. Our service was on a Saturday evening and the serviceman, Derrick, did not rush to leave. His explanations were clear and the work was completed to our satisfaction.

Review Date: 11/25/2017 | Author: Richard O.

Comments: Derrick was on time; did an excellent diagnosis; fixed it quickly and explained everything to me. I was absolutely satisfied and liked him so much I signed up for a yearly contract. One of the VERY few times I felt I really got a good deal from a home repair call. Would highly recommend this company to all my friends without hesitation. The women who called me was also awesome especially since this was a weekend after a Thanksgiving holiday.

Review Date: 11/22/2017 | Author: Katherine H.

Comments: Very satisfied with work. Serviceman was friendly, knowledgeable, got work done quickly, explained and showed us the problem.

Review Date: 11/19/2017 | Author: Karen S.

Comments: I had a very nice first impression of this company, starting with the girl in office who set up the service call to David the tech who serviced my A/C. David was very professional and found the problem quickly and helped me save money by giving me tips on running my unit effectively. Will definitely hire them again for any A/C problems. Keep up the great work--VELOCITY!

Review Date: 11/17/2017 | Author: Julie D.

Comments: The whole experience with Velocity has been wonderful. From the initial conversation with Nathen, who was very polite and courteous, to Eric coming for the initial consultation, and the two gentleman who came to replace our AC, who went above and beyond. Everyone was polite, professional, and very kind. Will most definitely recommend

Review Date: 11/14/2017 | Author: Cheryl S.

Review Date: 11/08/2017 | Author: Nancy M.

Comments: I was very pleased the people that came out were superb.

Review Date: 11/07/2017 | Author: Mike S.

Comments: I checked the box for no,phone calls and 2 companies called anyway. I will not use companies that do not respect this request

Review Date: 11/07/2017 | Author: Manuel M.

Comments: he the best fix my problem I will call me again by. p.s.manuel J maldonado

Review Date: 11/01/2017 | Author: Ashley G.

Comments: I'm a first time home buyer and I felt so comfortable having Velocity address my concerns!

Review Date: 10/30/2017 | Author: Arnold Z.

Comments: Came immediately when called. Excellent service in a short time. Will recommend again.

Review Date: 10/29/2017 | Author: Genie S.

Comments: They were courteous and took the time to explain the process and estimate the length of time it would take.

Review Date: 10/29/2017 | Author: Sandra H.

Comments: I was pleased with the professionalism of their tech Richie. He is such an asset to your company. Not only is a professional in his work, he also provided excellent customer service. I would recommend this company, and specifically Richie, to friends and family.

Review Date: 10/28/2017 | Author: Jessica C.

Review Date: 10/27/2017 | Author: Benny I.

Comments: The technicians that came out were knowledgeable and had great customer service

Review Date: 10/24/2017 | Author: Margo G.

Comments: Good customer service

Review Date: 10/17/2017 | Author: Nathan H.

Comments: Great, quick service.

Review Date: 10/16/2017 | Author: Linda L.

Comments: Our technician took the time to explain to both me & then again on phone to my husband what repairs were needed.

Review Date: 10/08/2017 | Author: Michael C.

Comments: Great install service - new unit was installed - everything went as planned. Install was delayed a day b/ c of unit ordered - they came out and placed temp coolers in at no additional charge which was great.

Review Date: 10/05/2017 | Author: Samuel C.

Comments: The company called twice to confirm the appointment and the tech showed up on time. He thoroughly explained the issue and once approved went right to work. He was finished in 30 minutes. Price was resasonable. I would definitely work with them again.

Review Date: 10/05/2017 | Author: Jon A.

Comments: Crew showed up on time and replaced unit with no problems. Cost was on par with other companies.

Review Date: 10/05/2017 | Author: Deborah M.

Comments: They were fantastic . Work was completed quickly and at a very reasonable cost .

Review Date: 10/02/2017 | Author: Andrew R.

Comments: Called on Sunday and received a call back within 2 hours, maybe less. Came out on a Monday and resolved our problem. Explained everything in detail, took pics for file reference, etc. my hubby was VERY happy. Great customer service! I gave five star rating for all categories.

Review Date: 10/02/2017 | Author: Marilyn N.

Comments: I hired them after they came out the same day they gave me a quote for a new unit which was high at first so I phoned round found that they were over priced asked them to do better and they came in at the same price as the company that I called. they did a good job and were very punctual

Review Date: 09/30/2017 | Author: Tracey W.

Comments: Quick service at a fair price

Review Date: 09/29/2017 | Author: Susan B.

Comments: Friendly, and efficient

Review Date: 09/28/2017 | Author: Paul K.

Comments: The technician called and let me know when I could expect him, then he showed promptly. This was an after hours call and they were quick and professional

Review Date: 09/26/2017 | Author: Gloria A.

Comments: He was a nice gentleman introduced himself to me took care of the problem and he called to check to make sure that everything was still okay

Review Date: 09/26/2017 | Author: Susan A.

Comments: A technician came to my house promptly at 8 am due to a non functioning ac unit. The unit was 18 yrs old and required a new compressor. I was provided 3 estimates from Velocity. I chose to replace the entire ac system. They installed the system the same day in about 4 hours.

Review Date: 09/25/2017 | Author: Edward B.

Review Date: 09/22/2017 | Author: Sandra P.

Comments: They seem to be attentive and provide amazing service. They are very clean and they cleaned everything. They even gave me a coupon to make it cheaper.

Review Date: 09/19/2017 | Author: Sahil B.

Comments: My HVAC system stopped working, and I called Velocity as they were the ones that installed it 2 years ago. The tech's name is Richie, and he did a great job and was courteous an helpful. The system needed a new capacitor, but he also spent time cleaning things out and providing advice. The only reason I'm not giving it 4 stars is the fact that the AC broke down in the first place given it was only 2 years old. Parts were covered under warranty but labor wasn't, which is somewhat frustrating given I had just had Velocity do a tune up a few months earlier.

Review Date: 09/19/2017 | Author: Joseph C.

Comments: Velocity Air came out to remove water from the AC drip pan and blow out the line and reset the float. Initially I was mischarged by the AC technician however the owner contacted me and made it right. Customer service did an excellent job of processing the transaction.

Review Date: 09/18/2017 | Author: Kristi C.

Comments: They came out to the home right away and Sean was fantastic!

Review Date: 09/16/2017 | Author: Quynh P.

Comments: Highly recommended

Review Date: 09/16/2017 | Author: Suzanne D.

Comments: Had another firm come out first. They were awful!!! Didn't seem to know what he was doing. Didn't run tests, just kept trying to sell us. He was going to charge us well over double (because without any tests, he was going to replace both motors (upstairs and downstairs) rather than the one motor we needed replaced. Eric came in, ran tests to eliminate any other potentially less expensive options before determining for sure that we needed to replace ONE motor. The price on the motor we did replace was $150 less for the same exact motor at the other company. Once the problem was determined, Tim was by the very next day with the part and he made the repairs in no time. Eric and Tim were both awesome! And so was the pricing!!! Highly recommend!!!

Review Date: 09/16/2017 | Author: Wilton S.

Review Date: 09/15/2017 | Author: Tom G.

Comments: Arrive home post storm to no AC. after some troubleshooting and not being able to find the issue, we called for service. They arrived within 2 hrs and found a separate sub panel for the AC unit that had tripped and reset it for us. Everything worked fine and it was just a quick basic service charge. They looked over the unit and said it was in great shape. A+ service.

Review Date: 09/13/2017 | Author: Jim J.

Comments: good job

Review Date: 09/08/2017 | Author: Bucky W.

Comments: I cannot say enough about how awesome this company is! Literally within 15 seconds of hitting the enter button they called me...their prices were exceedingly competitive and they were just too great to work with! They actually came out on a Saturday at no additional charge to fix the air conditioner for our church, so if you're looking for a company that goes above and beyond then you need to call these guys!

Review Date: 09/07/2017 | Author: Terry T.

Comments: They were very good and informative

Review Date: 09/01/2017 | Author: Andrea H.

Review Date: 08/30/2017 | Author: Pamela C.

Comments: Shawn was excellent! Very nice and professional!

Review Date: 08/29/2017 | Author: Renee V.

Review Date: 08/28/2017 | Author: Paul J.

Comments: Repaired and serviced air conditioner

Review Date: 08/26/2017 | Author: Rosarie C.

Comments: They were a little more expensive than I prefer.

Review Date: 08/25/2017 | Author: Allen C.

Comments: My technician Shawn was very polite and knowledgeable. He explained everything in detail and was very efficient. Gave me some solid advice and was a really nice guy. I would definitely request him again. Their pricing is very competitive too .

Review Date: 08/23/2017 | Author: Darlene C.

Comments: They were very accommodating to my schedule and they were not trying to push extra work on me. They worked with my budget.

Review Date: 08/22/2017 | Author: Michael P.

Comments: Excellent overall experience! Shawn the tech was polite, professional and really knows his stuff. I highly recommend Velocity Air.

Review Date: 08/22/2017 | Author: Ken C.

Comments: Excellent work by service techs. Competitive quote. I'll be using them again.

Review Date: 08/16/2017 | Author: Dave W.

Comments: They did everything they said they would. The customer service was great. The workers were professional and courteous.

Review Date: 08/15/2017 | Author: Craig J.

Comments: very great work.

Review Date: 08/12/2017 | Author: Jill R.

Comments: Courteous technicians.

Review Date: 08/12/2017 | Author: Claudine C.

Review Date: 08/12/2017 | Author: Brenda W.

Comments: Timely arrival and quick diagnosis. Had to get fan motor and another associate returned later in evening to repair. Overall a smooth experience. The only reason I skimped a little on value rating is because I didn't get other quotes so I don't have 100% conviction on that score. Will definitely consider again if need arises.

Review Date: 08/08/2017 | Author: Richard K.

Comments: I had a leaking AC unit that on inspection required replacement. Three options were offered. My preferred option was delivered and installed the same day. Jaison and his crew were very professional and proficient. For what was a very distressing occurrence it had in fact very pleasing resolution.

Review Date: 08/06/2017 | Author: Melanie M.

Comments: The technician was on time and very respectful, I will definitely be using them again.

Review Date: 08/06/2017 | Author: Matt C.

Comments: They called me within about two minutes of requesting the quote online. Tech was at our house within about 30 minutes, on a Saturday, and without a surcharge for weekend work. He was absolutely on top of it, diagnosed what was done wrong by our prior service tech with another company, and completely resolved our issue. Very, very pleased with this company, tech (named Shaun), and Home Advisor.

Review Date: 08/03/2017 | Author: Richard S.

Comments: The young man was very nice and took his time with the checkup. I will have them come out next year.

Review Date: 08/02/2017 | Author: a Neighbor

Comments: He was very very courteous and professional and extremely knowledgeable. He kept us informed through the whole job.

Review Date: 08/01/2017 | Author: Pat C.

Comments: The tech was on time. He showed me what needed to be done then got to work. He was very professional and I would recommend this service to friends and family.

Review Date: 07/31/2017 | Author: Timothy S.

Review Date: 07/30/2017 | Author: a Neighbor

Comments: Good experience

Review Date: 07/27/2017 | Author: Michael M.

Comments: Showed up on time, worked quickly to evaluate the condition of the system and made recommmendations for maintenance and or replacement. Very professional, no pressure to buy.

Review Date: 07/26/2017 | Author: Tammy F.

Comments: We had a wonderful experience with velocity air - from the inspection with Eric to the technician Richie who did did a fabulous job!! - The job was done very professionally and with great knowledge and experience - would recommend them to anyone needing help with their air-conditioning needs. Thanks Velocity Air.

Review Date: 07/24/2017 | Author: Margaret K.

Comments: We had to have the tech come out after business hours. He was prompt and professional. The problem was a loose wire on the thermostat. The AC would not turn on. Once he reconnected the wire, the AC came on and stayed on. A blessing

Review Date: 07/24/2017 | Author: David G.

Comments: They called to confirm the appointment, and called when they were on their way. When Dwayne was on his way, he called to let me know. Dwayne was friendly, thorough, and took the time to show me everything and explain everything to me. Dwayne also took the time to talk to me and understand what I was interested in doing, rather than just assuming that I wanted to most expensive option for repairs. Dwayne provided several estimates for different options, and explained the pro's and con's of each. Overall a great experience working with Velocity.

Review Date: 07/24/2017 | Author: James S.

Comments: My A/C went out completely and living in Florida you know it had to fix asap. I was up and checking on line for a local AC repair company around 6:30 AM on a Friday. Most did not open until 7 AM. I went on Home Advisor and they gave me 3 people to contact. I was still waiting until 7 AM when I got a call from Velocity and said they could have someone there around 9 AM. I set up the appointment. While I was waiting another one of the Home Advisor's company call to see if they could help. I told them already had someone but would keep them in mind if Velocity could not help. Velocity actually show up around 8 AM and gave me some option. I decided to have the whole system replaced. The install team showed around 9:30 am. They were polite and I felt like I was in good hands. It took a lot of hard work to get the old unit of attic it had been there since 1993. Long story short they did an great job and I will be recommending them to everyone who asks about AC work.

Review Date: 07/23/2017 | Author: Toni T.

Comments: Richard did a great job of giving an estimate Ana's bid. JOrge and a different Richard did an excellent job cleaning and sanitizing vents and a complete pull and clean!

Review Date: 07/21/2017 | Author: Donna B.

Review Date: 07/17/2017 | Author: Richard S.

Comments: Very good customer service, very good service man.

Review Date: 07/14/2017 | Author: Andrea T.

Comments: This company is one I would recommend to others in need of a good quality company. They came out same day as I called. They took care of what we needed, returned my call and were very fair priced. It doesn't get any better than that.

Review Date: 07/14/2017 | Author: Andrew H.

Comments: fast

Review Date: 07/10/2017 | Author: Roxane G.

Comments: Did a great job at a fair price. I'd hire them again.

Review Date: 07/07/2017 | Author: a Neighbor

Comments: Professional and on time

Review Date: 07/04/2017 | Author: John G.

Comments: I believe the price may have been a little high but they were the only ones who could replace my compressor and air handler on a Sunday.

Review Date: 07/01/2017 | Author: Mary H.

Review Date: 07/01/2017 | Author: Ronne R.

Comments: They sent me paperwork to sign, which I did and sent back to then. I expected them to call me to set up service but they didn't. I called them and they told me I was supposed to call them. They were able to come out the next day.

Review Date: 06/29/2017 | Author: Michael S.

Comments: Very quick response once I completed my HomeAdvisor request - received a call within 30 minutes. Since it was Sunday I told them Monday would be fine for the service call. We had a clogged drain line which shut the a/c off but we were able to clear the line enough & empty enough water to get it running again. Shawn was excellent. Very professional and very nice. He explained everything he was doing and why. He answered all my questions even those not relating to the current problem. Shawn is our new a/c repair person for sure. At first I thought the price was high but then compared it with other repair companies and they were in line with what we were charged. Very pleased with the entire experience.

Review Date: 06/27/2017 | Author: William M.

Comments: provided three portable air conditioning units for the weekend... Until replacement system could be installed on Monday.

Review Date: 06/27/2017 | Author: a Neighbor

Review Date: 06/24/2017 | Author: Bernard/ cassie J.

Comments: He was very pro-active and forthcoming with information both relevant and non-relevant issues.

Review Date: 06/18/2017 | Author: Michael C.

Comments: On time, professional work.

Review Date: 06/16/2017 | Author: a Neighbor

Comments: This was a regular maintenance check of residence A/C unit. Quality of work was very good. Scheduling of appointment was OK, but technician arrived very late.

Review Date: 06/16/2017 | Author: David T.

Comments: I would use them again in the future!

Review Date: 06/16/2017 | Author: John L.

Comments: Overall the experience was good but the scheduling of activities was a little loose and the steps to be taken were not fully explained in advance but the finished job was very satisfactory and the workers were excellent although there was a slight problem with language recognition. Also the first person to interact with was too aggressive in his attempt to sell a new a/c unit even though the unit was working fine.

Review Date: 06/13/2017 | Author: Patrick H.

Comments: Quick response, Pleasant to work with. Will work with your schedule.

Review Date: 06/09/2017 | Author: Dolores K.

Comments: I was very pleased with every aspect of my transaction with this company. I would highly recommend them.

Review Date: 06/06/2017 | Author: Dave K.

Comments: They were available to come right away, showed us the problem and came back the next day to fix....all of this on a holiday weekend.

Review Date: 06/02/2017 | Author: Jennifer S.

Comments: I was overcharged for freeon, significantly. I had spoken with a couple other companies afterwards to compare costs. Other than that, everything was great.

Review Date: 06/01/2017 | Author: Paul B.

Review Date: 05/29/2017 | Author: Tony M.

Comments: I just got done on the computer when Velocity Air Conditioning was calling me. They were very fast, HONEST, and worked with me on financing the project. They gave me a full estimate and told me what the last company had done wrong. I would very much recommend Velocity Air Conditioning to EVERYONE. I live in TN and they kept me informed what was being repaired at my Florida Condo.

Review Date: 05/29/2017 | Author: a Neighbor

Comments: very good work.

Review Date: 05/28/2017 | Author: Charlie M.

Comments: Rapid response;knowledgable, personable sales person

Review Date: 05/15/2017 | Author: Terri T.

Comments: Very nice and professional tech.

Review Date: 05/12/2017 | Author: Courtney D.

Comments: They performed yearly maintenance on my A/C and provided valuable information. The only complaint was they arrived after their appointment window and did not call to say they were running late.

Review Date: 05/11/2017 | Author: Jolene G.

Comments: I should probably wait to post this, but I'm sooo happy that they're here. Britney and Megan are wonderful in the office, and the reason that I ended up choosing Velocity. I'm confident I made the right choice!

Review Date: 05/11/2017 | Author: Dene M.

Comments: The office called the morning of the appt. to tell me the time the tech would arrive. He was on time and very polite. He wore booties on his shoes so the floor wouldnt get dirty.

Review Date: 05/09/2017 | Author: Larry B.

Comments: Very nice job and they were very prompt. Needed a little more clean up around job area

Review Date: 05/08/2017 | Author: Nancie M.

Comments: Well, they (Service Guy Eric) didn't make me feel totally stupid when they pointed out my a/c wasn't working because of a flipped switch. I appreciated that; and I suppose they were due the service call fee. I'd ask them to come back.

Review Date: 05/04/2017 | Author: a Neighbor

Review Date: 05/01/2017 | Author: Teri R.

Comments: We appreciate his speed and coming out to take care of the problem.

Review Date: 05/01/2017 | Author: a Neighbor

Comments: I might have been more comfortable if the technician could keep his pants up.

Review Date: 04/27/2017 | Author: a Neighbor

Comments: Professional company got the the job done with little notice. Thank you

Review Date: 04/16/2017 | Author: a Neighbor

Review Date: 04/12/2017 | Author: Scot M.

Comments: They offered a good product at a fair price. Kind, clean and on time. System works great. I appreciate the advise there estimator gave. Wise choice. I'm an electrical contractor so I know how hard it is to keep a high rating, that why I chose them to come out. I highly recommend them.

Review Date: 04/12/2017 | Author: Brett M.

Comments: Did a wonderful job.

Review Date: 04/12/2017 | Author: Carolyn Q.

Comments: Fixed the issue starting with the obvious. Did not try to upsell me.

Review Date: 04/09/2017 | Author: Al V.

Comments: Great knowledge, great customer service and very professional

Review Date: 04/05/2017 | Author: a Neighbor

Comments: Had same day service .. My mother is in. Hospice unit and needed to get the AC repaired fast so I could bring her home to a comfortable house which thanks to velocity air we will be able to do so

Review Date: 04/05/2017 | Author: a Neighbor

Comments: Great team, all knowledgeable and wonderful to work with however there was an issue with scheduling. We told Velocity to pick a schedule that worked for them, the rep said next day 9am-11am. Day of appt got a call that the appt was actually 1pm-3pm. At 2pm, got a phone call that they could not make it that day and needed to reschedule for the following day 11am-1pm, rep did make that time but it was frustrating when we were open to whatever day they needed but could not adhere on their end once the appt was set.

Review Date: 04/04/2017 | Author: a Neighbor

Comments: Customer service was prompt and friendly. The technician industriously finished the job in 2 hours time. I bought a new condenser/compressor 10 yr warranty on parts, 1 yr warranty on labor. Total expense was $2900.

Review Date: 02/28/2017 | Author: Mary M.

Comments: same day service was VERY helpful.

Review Date: 02/28/2017 | Author: Maria M.

Comments: Returned call right away. Technician was courteous and friendly. Would hire again.

Review Date: 02/25/2017 | Author: John N.

Comments: Great customer service. Would hire again.

Review Date: 02/22/2017 | Author: Nes N.

Comments: Answered phone quickly and very friendly. Service tech was very confident. Signed a service contract for preventive maintenance

Review Date: 02/13/2017 | Author: Michael P.

Review Date: 02/10/2017 | Author: Sandra C.

Comments: Staff at Velocity Air Conditioning, Inc are very knowledgeable and took the time to explain issues in full detail. They went above and beyond my expectations consider they where dealing with fixing another companies mistakes.

Review Date: 02/03/2017 | Author: a Neighbor

Comments: Velocity called right away. Woman on phone was very pleasant & knowledgeable & was able to schedule a service call same week. Technician was prompt & efficient & friendly & professional. Only 4 stars this time because I paid for a year agreement but have not received that contract yet. Otherwise, overall, a good experience & would recommend.

Review Date: 01/26/2017 | Author: Frank D.

Review Date: 01/26/2017 | Author: Charles H.

Comments: I had a dryer ventilation pipe installed from the dryer to exhaust outside at the roof. The people were great and the work was done well. My only suggestion would be to get the proposal but to not agree to the final cost till the job is done. The original agreed upon proposal was quite high ($700)... higher than other estimates. After the work was done it was apparent that the work proposed (more complex and costly) and the work accomplished to do the job right (a simplified version of original proposal) were two different things. I had to call the company to get the cost adjusted down to reflect what was actually done, which they sort of agreed to do for me. They took about half the time and used half the material as originally proposed, but only discounted about 25% (down to $500) which was disappointing. But again, they were great to work with and did a very good job.

Review Date: 01/20/2017 | Author: Stephen A.

Comments: Eric was knowledgeable and friendly and seemed to genuinely want to work with me to get the best deal possible.

Review Date: 01/20/2017 | Author: Juanita B.

Comments: Good customer service, the technician was right on time, found the problem (transformer blew) and had it fixed in less than an hour. The only "value" is I didn't shop and compare so don't know if I got the best price, but i'm happy with the work

Review Date: 01/14/2017 | Author: Gary T.

Comments: I was very happy with the installation. They did the work in one day.

Review Date: 01/12/2017 | Author: Art B.

Comments: On-time, personable and knowledgeable.

Review Date: 01/06/2017 | Author: Glen Y.

Comments: Excellent company top-quality great service great price

Review Date: 01/03/2017 | Author: Elizabeth G.

Review Date: 12/29/2016 | Author: Edwin R.

Comments: Pros!

Review Date: 12/22/2016 | Author: Jeanette D.

Review Date: 12/13/2016 | Author: John K.

Comments: It was a good value and they did a professional job.

Review Date: 12/12/2016 | Author: Laura W.

Comments: On time, professional and pleasant

Review Date: 12/11/2016 | Author: Daniel C.

Comments: Work with us, got a partial warranty on our part to make the service affordable.

Review Date: 12/08/2016 | Author: Donald W.

Comments: Rapid response.

Review Date: 12/03/2016 | Author: William D.

Comments: Very helpful

Review Date: 11/30/2016 | Author: a Neighbor

Comments: Everyone I dealt with was extremely polite and helpful. Responded to all my requests Left my home as clean as when they arrived

Review Date: 11/28/2016 | Author: Francesco S.

Comments: Fast and precise service. Skilled personnel. Comprehensive service include inspecting and cleaning of the air-duck, the working area after completing the job. They took the time necessary to complete the work in a professional manner. Thank you.

Review Date: 11/18/2016 | Author: Allen F.

Comments: Great response time to service request.

Review Date: 11/17/2016 | Author: a Neighbor

Comments: THEY WERE ABLE TO START WORKING THE DAY I ACCEPTED THEIR BID. ALSO THERE PRICE WAS REASONABLE IN COMPARIOSN TO TWO OTHER BIDS I OBTAINED. WORKERS COURTEOUS

Review Date: 10/31/2016 | Author: Steven Z.

Comments: The pro did through cleaning of the pan and hose. It's a perfect job.

Review Date: 10/30/2016 | Author: Karen L.

Comments: These guys are very knowledgeable. They are conscientious about their work. They did a large job that took 3 days. Everything has been working great.

Review Date: 10/23/2016 | Author: Paul B.

Comments: Chris and his team are the best! They went above and beyond what I expected.

Review Date: 10/18/2016 | Author: Jerry P.

Comments: Came out within 4 hours on a Sunday and had repair completed within an hour. Had parts on truck to do repair

Review Date: 10/17/2016 | Author: Paul S.

Comments: Service Tech was great. Very knowledgeable and customer service orientated. Repair was done late in the afternoon but the company was able to get the fan motor and get it repaired.

Review Date: 10/15/2016 | Author: a Neighbor

Comments: This company was excellent in all respects including the way the spoke with me, the way they performed the work, and added extras they did in finalizing the job. They replaced my duct work and installed a bridge for better air flow in my condo. They additionally adjusted the air flow in each room to get the best circulation.

Review Date: 10/08/2016 | Author: Troy A.

Comments: Don't fool with cutvrate companies, this crew did it correctly the first time. Went well beyond our expectations in all aspects of the replacement/install. Hats off and thanks!

Review Date: 10/03/2016 | Author: Douglas C.

Comments: very professional

Review Date: 10/03/2016 | Author: Leigh O.

Comments: This team was so fast in contacting, coming out to fix plus staying until 8:00 to give us an estimate for our new air conditioners. Everyone from this office was fantastic! I would definitely use them again they were life setters.

Review Date: 09/30/2016 | Author: Lance T.

Comments: Fast, efficient, professional service! Thankful for them!

Review Date: 09/22/2016 | Author: Brian F.

Comments: Very good workmanship I had the heat pump and air handler replaced they also moved my heat pump to the side of the house all done in less than five hours job well done thank you

Review Date: 09/19/2016 | Author: Ed P.

Comments: Explained all the options

Review Date: 09/08/2016 | Author: a Neighbor

Comments: Arrived within 2 hours of my initiating a request (some of the delay was my fault) Called me several times with updates on arrival Offered me a slightly cheaper alternative to resolve my issue

Review Date: 08/28/2016 | Author: Priscilla D.

Comments: I can't really answer these questions until I see how long it lasts. so far everything is fine.

Review Date: 08/27/2016 | Author: a Neighbor

Comments: We were really surprised and appreciative of how quick they were to respond, come out to do the estimate, and to complete the work. Everyone was very professional, courteous, and informative. We were even more surprised when they did not try to talk us into a more expensive solution and instead recommended a cheaper solution based on the age of our system and cooling needs. Extremely pleased with their work!

Review Date: 08/27/2016 | Author: Nick C.

Comments: James drove over an hour in heavy storm to make his appointment did the job as presented and was friendly and professional. I recommend him to everyone.

Review Date: 08/24/2016 | Author: John L.

Comments: Workmen were clean and professional and cleaned-up all debris after the work was performed. Explained controls of new thermostat, also, which i appreciated.

Review Date: 08/23/2016 | Author: Larry M.

Comments: Jay was prompt, courteous, and informative. Knew immediately the problem and the fix. Would definitely recommend .

Review Date: 08/18/2016 | Author: Jeffery M.

Comments: Bill was on time and quickly found and corrected issue.

Review Date: 08/15/2016 | Author: John J.

Comments: Came even on a Friday afternoon & kept the appointment. Velocity representative stayed until all work was finished. Very impressed.

Review Date: 08/10/2016 | Author: a Neighbor

Comments: Promp service, suppled two portable air units. Very pleased with the wifi thermostat.

Review Date: 08/08/2016 | Author: Tom W.

Comments: They were very responsive and able to schedule an appointment right away. They provided two portable air conditioners until the new system was installed. Their prices appeared to be competitive.

Review Date: 08/08/2016 | Author: Matt S.

Comments: Responded very promptly. Technician was very professional and completed the job quickly.

Review Date: 08/01/2016 | Author: Mike G.

Comments: The best and most honest service youll find in the Tampa Bay area period!! Jay was Excellent..Professional,Honest and Courteous. Will definitely use for all of my needs!!

Review Date: 07/21/2016 | Author: a Neighbor

Comments: A few problems but resolved quickly

Review Date: 07/20/2016 | Author: a Neighbor

Comments: Fast service. Nice experience.

Review Date: 07/13/2016 | Author: John J.

Comments: Service call charge was, in my opinion, a bit high and research after the fact showed the capacitor installed much cheaper than what was charged. However, all things considered he was on time to the minute and very competent.

Review Date: 07/12/2016 | Author: a Neighbor

Comments: Super fast response - had the proper equipment with him to repair on the spot - very professional - just 1 complainant they do not apply the service call to the repair amount

Review Date: 07/08/2016 | Author: Melinda R.

Comments: I noticed all the good reviews on home advisor and gave them a call. I had a bad experience from another ac company who gave me times they would be there and never show up or call to say they were running late. As I was trying to get my home cooled from the 88 it was at I called Velocity and dropped the other company. They called when things were running behind but made it to the house and stayed late until the job was finished. I knew what they were doing and they gave an explanation of everything. All the people we dealt with were professional and kind. They have on-call, work late, and answer calls on the weekend which is important here in Florida. Great company and we will stick with them in the future!

Review Date: 07/04/2016 | Author: Carol B.

Comments: Excellent service, they came right out. Brad went over all the details, Their prices are reasonable and fair, Thank-you

Review Date: 06/30/2016 | Author: Aliya A.

Comments: They came out right away and took pictures. They explained the problem and everything that was included in the price. Some companies may have a lower price for the unit. But then there was extra amounts for how many people were needed on the job or if I was paying by cash, credit card or check. With all that they did, they ended up being cheaper than any other company I called. I would recommend this company to anyone who needs ac repair or replacement.

Review Date: 06/26/2016 | Author: Victoria S.

Comments: Professional and curteous, when the problem wasn't solved after the first visit- the technician came back and worked for a few hours at no additional charge until the AC started working again.

Review Date: 06/25/2016 | Author: Jim S.

Comments: The 2 men stayed on a Friday night, after they had gotten paid and I know they were ready to start their weekend, but they saw how miserable I was in the unbearable heat so they said they could finish it that night. They didn't get done until after 10pm and I was so grateful.

Review Date: 06/24/2016 | Author: Ron B.

Comments: Service Rep very informative very good service. Will use again possible if price is right when I am ready to replace system. Brad very helpful on my questions Thank You Ron

Review Date: 06/22/2016 | Author: a Neighbor

Comments: good job

Review Date: 06/20/2016 | Author: Leann C.

Comments: Inexpensive and honest, love to have someone who is not trying to screw you!

Review Date: 06/19/2016 | Author: Cherie N.

Comments: Fair and honest. Their estimate was MUCH more affordable then the others I got. We had a few speed bumps along the way with the installation but Velocity came thru in the end and kept their word and everything came out good.

Review Date: 06/18/2016 | Author: a Neighbor

Comments: Fair and honest. Much better than the other that came for estimate

Review Date: 06/13/2016 | Author: Yvonne J.

Comments: Mark can on time, was very polite and respectful , very thorough in his work . He explained in detail about my system and the options I have. He was very patient in answering all of my questions. I would highly recommend Velocity .

Review Date: 06/06/2016 | Author: Ryan W.

Comments: They got in and finished the work quickly and they did a great job

Review Date: 05/29/2016 | Author: Chris H.

Comments: We had an after hours problem (on a Friday) and two members of the company worked several hours but got the old system working through the weekend. My wife and I decided to replace the air conditioner, three very nice workmen showed up early Monday morning and had the new system installed by early afternoon. Bravo - we thought they were great in every way.

Review Date: 05/24/2016 | Author: Joe H.

Comments: Friendly people, good quality, someone you can trust to get the job done correctly and efficiently.

Review Date: 05/22/2016 | Author: a Neighbor

Comments: Honest company and employees.

Review Date: 05/19/2016 | Author: Beth P.

Comments: Very easy to work with long distance.

Review Date: 05/09/2016 | Author: Neal S.

Comments: Very nice technician. Explained everything in detail. Very fast service. In and out in 20 minutes and had my air running perfectly. Would definitely recommend to anyone.

Review Date: 05/07/2016 | Author: a Neighbor

Comments: Jay explained every issue regarding my A/C with knowledge and experience. More helpful than previous service guys from other companies.

Review Date: 05/06/2016 | Author: Barbara T.

Comments: They were very prompt, I no sooner made a request and my phone was ringing.

Review Date: 05/05/2016 | Author: Mirta C.

Comments: He was very, very reasonable. Very honest. He explained the details of his work.

Review Date: 05/02/2016 | Author: a Neighbor

Comments: friendly, punctual and knowledgeable. Came out on an emegency call on a Sunday evening - was a stress reliever since having our AC die in our rental property

Review Date: 04/24/2016 | Author: a Neighbor

Comments: Service Technician (Tyler) was very professional and friendly. He immediately identified and fixed the problem. Gave us good advice going forward. There was no pressure. I will definitely call them first when the need arises.

Review Date: 04/16/2016 | Author: Jon R.

Comments: Customer Friendly, identified the issues which were critical and which were just recommendations and explained the costs.

Review Date: 04/05/2016 | Author: Stuart W.

Comments: Very helpful knew what need to be done did it quick at a very fair price. I will call them again. Thanks.

Review Date: 04/03/2016 | Author: Bryan H.

Comments: We had unusual circumstances regarding a reoccurring leak in our line sets running under sunroom concrete slab. After numerous attempts and extreme fee's by long standing HVAC company, we decide to give Velocity a try. After doing due diligence online ,we decided to purchase the "leak seal" and coolant to recharge the system. I had a lengthy conversation with Tyler (owner) explaining my problems to date in addition to discussing my desire to purchase the materials. He was very professional and related to my situation and we agreed to a service agreement fee to perform the work requested. He then had me schedule the appointment with Witley, who was very courteous and professional. It was agreed that I would contact their office upon receipt of the materials, at which time an appointment for service would be set. Upon receipt of the materials, I contacted Witley. She scheduled a service appointment for the next day. The service technician came on time, was very knowledgeable and courteous. He installed the leak seal and coolant in a timely manner and also performed a diagnostic test on the system. So far, so good. If this repair doesn't hold, (it would be through no fault of Velocity) our next step would be to run a new line set from the condensing unit to the fan coil (about 35'). i would definitely use Velocity to perform all future required work needed for our HVAC system. I would strongly recommend them for any HVAC job you may have. They are "very trustworthy". I think that says it all.

Review Date: 04/02/2016 | Author: Mark P.

Comments: Very prompt very polite made it so that I can understand what he was talking about took extra time to explain to my eighty-three-year-old mother in law so she could understand what the problem was Brad was a technician he's very nice and I would highly highly recommend him to anyone in need of service he came in checked everything from the unit outside 2 ductwork to the thermostat to the filters got our unit back online in about a half hour he was at our house within 15 minutes of the time I placed the phone call unfortunately are air conditioner is a 1979 model but he got it going

Review Date: 03/30/2016 | Author: Virginia F.

Comments: The work and the workers were excellent. The office girl (Whitney) was not efficient in relaying accurate information. Otherwise, we were very satisfied with our new A/C! The response time was very quick and our tenants were very happy.

Review Date: 03/28/2016 | Author: Michael R.

Comments: As they installed the new unit, they tried to "upsell" two additional items that other contractors had included in their quotes to do the work. They also wanted to collect payment for the installation without having obtained a permit and have the work certified/approved by the permit issure (Pasco County). Not a huge issue, but, if a subsequent inspection occurred and there were deficiencies that would make the work not pass inspection, I'd have been responsible for updating the work so that it passed inspection, to close the permit (very important for when you sell the home, no matter how many years later that would be). I'd give them 5-stars across the board otherwise.

Review Date: 03/28/2016 | Author: Holly D.

Comments: The initial work quality was poor, but with a call to Tyler, he came out and resolved the issues fairly. I believe that customers and clients have to work together for a good outcome of any kind. Consumers sometimes go too far in their expectations and forget that people are running a business and use that to their advantage. I believe that Tyler was fair and would be the first person I would call to replace all of my A/C work.

Review Date: 03/25/2016 | Author: Clinton S.

Comments: Very knowledgeable technician when they came to give me an estimate, but make sure you get EVERY detail you talk about in writing. I was promised an exact price match and same equipment from the competitions estimate, but the condensation pump and Wi-Fi thermostat was not part of the install. The installer, Carl, is a fantastic guy. He really knew the equipment and did an excellent job. Overall experience was great, I would recommend Velocity.

Review Date: 03/17/2016 | Author: Tiffany G.

Comments: I had Velocity AC install a new AC system where they had to relocate the compressor. Jay and Jessiah (sorry for spelling) were awesome! they were professional, nice and hard working!!! I swear they never took a break the entire day! They cleaned up better then how my house was before they arrived (LOL)! I would absolutely recommend this company!!

Review Date: 03/15/2016 | Author: David M.

Comments: Tyler the serviceman was a very nice person, he was very accommodating to fixing our AC unit even in the after hours.

Review Date: 03/10/2016 | Author: a Neighbor

Comments: They were very courteous and came when they said they would. Also helped us understand the issues.

Review Date: 03/05/2016 | Author: Rob H.

Comments: I am very happy. They came on time gave us a free estimate and perform the work as scheduled. Great quality work and they saved me money.. I give them five stars and highly Recommend them. Rob & Molly Bradenton Fl

Review Date: 02/25/2016 | Author: Susan G.

Comments: We had our old duct work replaced and are very pleased with the end result. This job was a big undertaking for anyone and we were very impressed with the knowledge, work ethics and customer service from the employees of Velocity Air conditioning On time, followed through with what they said they would do, worked hard to get the job done correctly and did good honest work. We were very comfortable with them in our home. Kudos to Tyler and his crew Louis, Than, Brad and Whitley for they were all respectful, hard workers with good work ethics They all get 5 stars from me. I gave a 4.5 star for the quality only because they had to come back out and finish an area overlooked, but they came back almost immediately and made it right. For the value for the money, it was well worth it. Not the lowest bid, but in the ball park and very competitive in price. But if you need an electrician you might want to find your own for I would not recommend their referred electrician. While Louis was pre-viewing their future job he discovered melting wires in our attic (Credit to Louis for being very observant and possibly saving our home from catching fire) the electrician they recommended was not someone we would use again. We were in a pinch, and needed the repair and felt the electrician over charged us and he was not real reliable. But overall... We were Very impressed with Velocity. Pleased to have found my A/C company for future needs.

Review Date: 02/12/2016 | Author: Gary C.

Comments: When the air handler was opened, it was obvious that a major problem existed. Apparently the previous AC company had blown the lines from outside to inside covering the entire air handler with gunk. Velocity thoroughly cleaned the air handler and fixed problems that others had made. Their service was exemplary.

Review Date: 02/06/2016 | Author: Bruce D.

Comments: Responded within a couple of hours from my call. Couldn't fix my 17 year old a/c unit but replaced it completely the next day. A little more expensive than I thought it should be, but once I saw the amount of work involved it was reasonable.

Review Date: 01/28/2016 | Author: Larraine P.

Comments: Professional honest and personable. Very knowlegeable

Review Date: 01/28/2016 | Author: Beth Y.

Comments: Velocity Air contacted me immediately after hitting the submit button on Home Advisor and they sent a technician out that same day. We thought we needed an electrician as well as a/c technician, as the circuit breaker kept popping when we turned on the heat. Chad quickly determined the problem was with our circuit breaker and insufficient amp wiring rather than the A/C unit itself. He placed the repair on the priority list , as there was burn damage to the breakers/wires. He returned the next morning to replace the entire circuit breaker box and applicable wires. We had recently purchased the property and it became apparent that the previous owner(s) had done some DIY work on the electric. Chad explained all of the issues and answered our questions. He is extremely knowledgeable and we feel confident and safe with his work.

Review Date: 01/26/2016 | Author: Sharyn L.

Comments: It was only a whistling noise from loose tape on a seam but he checked everything out while there and fixed noise. I will call back when something goes wrong again.

Review Date: 01/24/2016 | Author: J L.

Comments: Came in within an hour, fix quickly , AC back normal, only need to replace the capacitor, however it is a Sunday, the repair started from $149, so during the weekend it will cost more, in my case total $185

Review Date: 01/14/2016 | Author: Valerie W.

Comments: Brad and Chad are very professional men. They are an asset to your company.

Review Date: 01/08/2016 | Author: Eric C.

Comments: Velocity Air Conditioning are professionals with Outstanding customer service. They provided excellent work at a very cost efficient rate.

Review Date: 12/18/2015 | Author: Jonathan J.

Comments: Good communication and good work

Review Date: 12/10/2015 | Author: Crystal S.

Comments: Unit was not repairable. Tech was brutally honest and told me not to waste my money on thousand $s of repairs that would not last. This is the type of company that I would do business with instead of others who would do a patch, take my $ and it would break again. I would definitely recommend Velocity to everyone who is looking for an honest company, who doesn't charge by the hour but has set rates for things, no matter how long theta take.

Review Date: 12/10/2015 | Author: a Neighbor

Comments: Excellent work- a little expensive

Review Date: 11/19/2015 | Author: a Neighbor

Comments: Arrived within time promised, knew who was coming in advance, courteous, friendly, & efficient

Review Date: 10/14/2015 | Author: Mike H.

Comments: We had a complete ac system installed with a relocation of the air handler. The workers did the best job I've ever seen done, very clean and neat.

Review Date: 10/11/2015 | Author: Thomas C.

Comments: Good job. Came out on Saturday. Scheduled to come back Monday, but came back Sunday and got us up and running.

Review Date: 10/04/2015 | Author: Suzanne L.

Comments: Outstanding service! Completely replaced our outdoor unit and air handler in the attic. Due to the size and configuration of our home, this wasn't an easy job. The crew that came out couldn't have been nicer, more professional or worked harder for us. The team worked SO hard - for 12 hours to get our installation done. They also reran some of the drain line and when a bad clog was encountered they'd tried everything possible to get us going. It took another trip out, but we are loving our ice cold air and MUCH more efficient System. I am almost excited to get the first power bill and see some savings! These folks have been responsive to every question and do what they say they will, when they say it. Is it expensive? Yes. But I believe you get what you pay for and these guys are worth every penny!

Review Date: 09/18/2015 | Author: Allen M.

Comments: Great experience!

Review Date: 09/04/2015 | Author: Sijiya R.

Comments: Installation was done well, but did not keep up the appointment time. Did not even call us to know the delay.

Review Date: 09/04/2015 | Author: a Neighbor

Comments: Nn

Review Date: 08/30/2015 | Author: Ted R.

Comments: Prompt professional courteous service

Review Date: 08/27/2015 | Author: a Neighbor

Comments: They showed up on time. Recommended a reasonably priced heat pump that is working very nicely so far. Cleaned up really great after done with installation.

Review Date: 08/23/2015 | Author: a Neighbor

Comments: They responded very quickly and provided an interim solution until the final equipment arrived

Review Date: 08/20/2015 | Author: Robert w U.

Comments: Velocity did a great job with the new installation of a 3 1/2 ton split system Heat Pump and follow up on small problems. Contact with the Office personnel was wonderful and did schedule follow up ASAP. I would highly recommend this Company. From a Retired Registered Residential Builder.

Review Date: 08/17/2015 | Author: Karen S.

Comments: I wanted a second opinion on work by another entity. Velocity sent someone out the afternoon of the request and told me everything was fine. The fellow was prompt, professional, and above all, honest! Why honesty should be surprising is a shame but he didn't try to sell me anything and I would have been an easy mark.

Review Date: 08/11/2015 | Author: Jo N.

Comments: They responded in less than 24 hours after our air conditioning unit went out. It was raining and the tech came within the scheduled time frame to evaluate what needed to be done. This was on a Saturday morning. On Monday there were 2 men at our home we we had a new unit installed. Very courteous, polite, explained the use of the new unit and thermostat. Cleaned up after themselves. I would recommend this company to anyone.

Review Date: 08/10/2015 | Author: Linda M.

Comments: Another company let me down. I contacted Velocity and an estimator arrived a couple of hours later and the job was completed the next business day. The engineer worked a long day and cleaned up when finished. Paid more than I wanted but so far everything ok but it has only been a week.

Review Date: 08/08/2015 | Author: Sondra E.

Comments: Velocity responded within one minute of my inquiry and dispatched a tech within a few hours. It has only been a day, but things seem to be working fine now. My final price was fair, but I thought the initial price was a bit much for the replacement of a very inexpensive part (took less than 10 minutes to diagnose and fix). What I really want you to know, however, is that this is a company with integrity and responsive customer service. I am not easily impressed, but Tyler is a man of his word. I would hire this company again and will recommend them to my friends and neighbors.

Review Date: 08/08/2015 | Author: Elwin B.

Comments: Michael is professional, efficent in explaining all work needed and not needed! Took less time then planned. Aslo installed 24 volt ultra light and new media filter. Great job! See you next spring :)

Review Date: 08/06/2015 | Author: Jay J.

Comments: efficient, skilled installation...attention to detail. Would hire again! Tyler and crerw answered all questions. Jack Palm Harbor

Review Date: 08/06/2015 | Author: a Neighbor

Comments: Very knowledgeable; corrected e rotors from other company, much better performance of equipment now.

Review Date: 07/29/2015 | Author: Debbie A.

Comments: Friendly and professional

Review Date: 07/27/2015 | Author: Peggy D.

Comments: Brad was excellent

Review Date: 07/25/2015 | Author: a Neighbor

Comments: Great work. Nice attention to detail

Review Date: 07/06/2015 | Author: a Neighbor

Comments: Very helpful and informative. Took care of my AC issue quickly and for a fair price.

Review Date: 07/03/2015 | Author: Tina M.

Comments: They were very knowledgeable. Had to correct a previous company's installation problems. They did a great job and they were very clear as to what each thing costs but I just wasn't expecting to spend THAT much $$$. Not their fault-everything costs.

Review Date: 06/23/2015 | Author: a Neighbor

Comments: Four service calls before the problem was "completely" diagnosed.

Review Date: 06/16/2015 | Author: Bill H.

Comments: I called HA at about 10 am. I got a quick response from Whitley and she set an appt with a tech between 11 - 1 today, the same say. Tyler came and was very knowledgeble , explaining what needed to be done. The price was fair because I felt he knew what he was talking about. There were no up charges and he was done in a timely manner. I will definitely be using them again when I need them.

Review Date: 06/16/2015 | Author: Robert W.

Comments: Replaced A/C compressor. Velocity Air representatives were professional, thorough and honest. Their price by far beat their competitions' prices.

Review Date: 06/15/2015 | Author: a Neighbor

Comments: They came out the next day and fixed a leak in the air handler. Did just what they quoted and didn't over price. BUT we had a screen on the crawl space for the air conditioner, they ripped it when accessing the air conditioner and left it hanging. Now we need a new screen....

Review Date: 06/11/2015 | Author: Michael P.

Comments: Installed new A/C condenser and handler and did a fine job save for one oversight which they corrected without incident.

Review Date: 06/09/2015 | Author: Roseanna D.

Comments: everyone was very professional and courteous. I was not prepared to have an entire new ac system installed but under the circumstances, I had no choice as water was leaking from the air handler into my laundry room. All the work was completed in a timely manner and is working great. I would recommend this company to family and friends.

Review Date: 06/05/2015 | Author: a Neighbor

Comments: The A/C had not been working since the day before yesterday (6/3/2015). The console didn't display the temperature or respond so we were essentially paying for regular air to blow. Made a call to our electric company and they sent them over. Window was from 11 to 1 but Tim, my electrician, came at 2, but I didn't mind since I was home all day. His name is Tim, and he immediately starts drilling me on questions about our A/C. I only knew where the main unit was and some basic things, but I appreciated how much he wanted to know beforehand instead of just jumping in. He explained everything to me even though it was obvious didn't know a thing about what he was saying. I just nodded my head and tried to understand, but he was kind at pointing out what he was talking about. His guess of what was wrong happened to be true and he was in and out in a little over an hour. He answered my few, rare questions well. He replaced my old wall unit and put some putty in. He was kind to the dog even though she was a nuisance. Great guy and a good company that tells you straight up what's going on, how much it will cost, and wants you to know what they're doing at every step. I would recommend them again and again and hire them again if I experienced a problem with my A/C.

Review Date: 05/22/2015 | Author: a Neighbor

Comments: I felt the e-z seal and freon charges seemed high to me.

Review Date: 05/20/2015 | Author: Larry B.

Comments: Very fast to respond, and no pressure to buy anything they recommended. They were very good at showing and explaining why they recommended items. Work they did has already improved A/C in our two front bedrooms.

Review Date: 05/14/2015 | Author: Bob J.

Comments: My air conditioner stopped working during the night. I used home advisor at about 8:30 the following morning and within a couple of minutes I had several calls from different air conditioning companies, the first one being Velocity. They had good reviews so I called and spoke to Tim. He was very helpful and was able to dispatch a technician to my residence within an hour. The technician Brad was professional, friendly and he was able to diagnose the problem quickly. He had my air back on within an hour, which I was very thankful for. Brad did a great job and was honest about what had to be done and the costs. I would recommend Velocity Air.

Review Date: 05/12/2015 | Author: Kyle H.

Comments: Never easy being told that your system will require some expensive work. That said, Velocity outlined all the specifics, presented a number of options (even suggested a less expensive alternative), spent time answering all my questions, provided a work time line and finished on time and without surprises.

Review Date: 05/07/2015 | Author: Norma S.

Comments: I was very pleased with the service. They were very nice over the phone. The technician was prompt and very efficient. He knew what he was doing and explained everything. Also felt they were reasonable.

Review Date: 05/01/2015 | Author: Rhonda P.

Comments: Very quick to respond, very honest and very friendly!

Review Date: 04/29/2015 | Author: Vivian W.

Comments: Difficult enough to move to a new city without concern about who to hire & whether your choice will be competent & fair... Velocity Air Conditioning, Inc. was both! Thank you HomeAdvisor & special thanks to Velocity Air!

Review Date: 04/22/2015 | Author: Robert S.

Comments: Excellent communication skills. Kept us informed of what was being done and what the costs would be. Offered various options based upon price. Hired them as our AC guys!

Review Date: 03/20/2015 | Author: Mary-jo C.

Comments: Brad was very helpful and friendly, explained the problem and showed us where he got the pricing - really like the upfront pricing, reassures that it is true price, not inflated.

Review Date: 03/19/2015 | Author: Kathy K.

Comments: These people are very knowledgeable about the work, the product they are dealing with,, and overall issues that I was dealing with. Tim in the office made me aware of things I did not know about concerning the brand of a/c I had. I double checked his information online and found that what he told me was right on target. Brad the tech that did the work, gave me all options, which the other co. I was talking to did not), and I appreciated that all info was given so I could make an informed decision on how I wanted to proceed. The cost was exactly what they quoted, and the work was done quickly and efficiently. I would recommend Velocity Air over any others, and if I have problems again will be calling them.

Review Date: 03/17/2015 | Author: a Neighbor

Comments: Nice, knowledgable tech. On time serviced 3 units & figured out 1 minor & 1 major problem.

Review Date: 02/25/2015 | Author: William C.

Comments: The technician was on time, Knowledgeable, explained in detail, and was very neat. His work fixed my problem and for a reasonable price.

Review Date: 02/16/2015 | Author: Noni B.

Comments: When we purchased our home 6 months ago we had no idea that the previous owner decided to install the new AC system in the cheapest method possible. Codes exist for a reason, people, which we found out when the unit flooded an interior wall. We hired Tyler to fix what should have been done in the first place. A contractor knows the codes does the job right and is worth every penny. We will use Velocity exclusively for any HVAC need. They are honest, prompt, fair, and professional. By the way, we had gotten a quote from a company we recognized from tv advertising and they quoted nearly double what Velocity did.

Review Date: 01/22/2015 | Author: a Neighbor

Comments: They show up on time, and finished the project early. Final project turned out great!

Review Date: 01/10/2015 | Author: a Neighbor

Comments: Came to the home and fixed my situation with the heat pump..They were very helpful as I am a senior citizen on a limited budget. They did a wonderful job, with less time. They know they're stuff. I thank you HomeAdvisior for the recommendation.

Review Date: 01/06/2015 | Author: Joseph D.

Comments: I spoke to a technician on the phone when they called. He was able to speak directly to the problem I was having. When he arrived (w/in 90 minutes of the call), he was very professional, but also very real and honest. And most important to me, knowledgeable and competent. He let me hover near where he was working. Gave honest feedback on our situation, and worked fast. The prices for each action were printed in a pricebook w/ the description of the work, so I knew he wasn't making up figures. He offered discounts (via a service plan, which was a no-brainer).

Review Date: 01/04/2015 | Author: Maureen H.

Comments: Very nice .......very professional ......I would certainly recommend their company.

Review Date: 01/03/2015 | Author: Robert Y.

Comments: Velocity was prompt, professional and a good value. I bought the uv sanitizer and I do believe it was installed in a less than desired location rather than the manufacturers recommended installation

Review Date: 12/15/2014 | Author: Logan S.

Comments: They advised that they worked on oil furnaces, however they will not replace them if they cannot be repaired. Even if you want this done. They install gas and electric heaters and AC systems exclusively. You will have to find another vendor to install an oil furnace if this is what you want done. Otherwise, office staff is very professional.

Review Date: 12/13/2014 | Author: Neil H.

Comments: I had already had another repair company not show up. Velocity was on time, courteous, did their work in a professional manner; gave me three options to fix what was wrong now; fix what was wrong and the next thing to go, fix all three things that could be fixed, so that I could go for a long time without further issues. I asked what the repairman would do given my specific circumstances, and he came up with the right answer; to fix what was wrong. Carrying inventory on the truck; having the parts available, and a trained, reliable person driving the truck, and making the repairs costs money, so I believe I got good value for my money. One trip; fixed and ready to go. thank you

Review Date: 12/08/2014 | Author: a Neighbor

Comments: This company was prompt in response and had the work done the same day. The phone rep was cordial and they matched the price of a competitor which was great.

Review Date: 12/08/2014 | Author: a Neighbor

Comments: none

Review Date: 11/29/2014 | Author: Alexander O.

Comments: Very polite technician and he answered all of our questions without trying to persuade us either way (pro or con).

Review Date: 11/24/2014 | Author: Carolina D.

Comments: They are very professional.

Review Date: 11/19/2014 | Author: Michael C.

Comments: They were very prompt. I woke up in the morning, after a cold evening and found the house uncomfortable. Found the A/C running and the temp inside was 76 degrees. Went on Home Advisor and was given their name along with two others. The system automatically notified all three companies, and by 7:30 in the morning, I got a call from Tyler. Has able to get 9:00 appt. and they were here on time. They checked the A/C, and I was given a good report on the state of my A/C. I was given three options, and the repair was done. They carry well stocked trucks, so most repairs can be done on site at that time, no waiting for parts. Will definitely recommend.

Review Date: 11/18/2014 | Author: Neil M.

Comments: Technician could not have been nicer, did a thorough job, performed corrective services, was prompt.

Review Date: 11/14/2014 | Author: Marilyn R.

Comments: They inspected for and corrected the cause of a duct issue causing a health problem. This was only identified by them as other companies did not find it.

Review Date: 10/27/2014 | Author: Patricia R.

Comments: Very professional, I am quite happy with their service. All my concerns and questions were addressed. I would recommend them.

Review Date: 10/06/2014 | Author: Robert F.

Comments: Very swift respone to A/C problem. Professional service. Very Satisfied.

Review Date: 10/02/2014 | Author: William N.

Comments: Great experience all around. Very professional in all respects. I recommend them highly.

Review Date: 10/02/2014 | Author: Dean R.

Comments: N/A

Review Date: 09/28/2014 | Author: David C.

Comments: Very swift response to an A/C problem. I am sure I will use Velovity again

Review Date: 09/28/2014 | Author: Diana L.

Comments: Great and timely service for a situation that was an emergency! Brad showed great care and communicated his diagnosis, pricing so that I had all of information. I'm considering a maintenance service plan.

Review Date: 09/24/2014 | Author: Marjorie S.

Comments: Thank you Lewis and Tyler.

Review Date: 08/27/2014 | Author: a Neighbor

Comments: Very fast. Quickly found the issue and fix right away. Timely and professional.

Review Date: 08/27/2014 | Author: Mary jane L.

Comments: Came home at 4:15 pm and it was 85 degrees in my home. Immediately after my inquiry, Tyler called and fortunately for me, he was in the area.. Ten minutes later, he was at my door and diagnosed the problem promptly. Shortly after my a/c was fixed and the price was right! Tyler is very personable and porfessional.

Review Date: 08/25/2014 | Author: Trudy W.

Comments: I would eagerly recommend Velocity Air Conditioning...their customer service, work ethic and thoroughness were exemplary! Thank you for a very pleasant experience and a very fair price...special thanks to Chad, Brad, Lewis and Tim !!!

Review Date: 08/09/2014 | Author: a Neighbor

Comments: Tyler was extremely prompt in calling me after my initial inquiry, immediately after evaluating the issue and immediately after the repair. The evaluation was done the same day as my initial inquiry and the replacement of my compressor done the very next day. He was courteous and helpful. The cost was less than competitors. I would definitely hire again

Review Date: 08/09/2014 | Author: Tim M.

Comments: Fast & efficient. They were here within 30 minutes and fixed in 30 minutes

Review Date: 07/30/2014 | Author: a Neighbor

Comments: They answered my call before 8:00am. The appointment was set the same day and were on time. While waiting , I discussed the problem with a second repairman who was a family referral, so I knew a little about what might be causing the problem and the $'s it should cost. The family referral said if the diagnosis/$'s turned out to be more, I should call him. Velocity diagnosed the exact problem and charged me the predicted amount. Very honest.

Review Date: 07/29/2014 | Author: a Neighbor

Comments: It was a pleasant experience. From the initial call to service they were prompt and professional.

Review Date: 07/22/2014 | Author: Ron R.

Comments: I submitted my request late Monday evening and the following morning at 7:25 Velocity Air called. A service appointment was set up the same day; I was so impressed with the technicians I had them update my AC unit as well as sign me up for ongoing service...all was completed within 2 days. Customer service and technicians were professional and very informative to what was going on with my unit. There was no pressure by anyone or any doom and gloom at any point, only the facts.

Review Date: 07/19/2014 | Author: a Neighbor

Comments: gave me good advise

Review Date: 07/10/2014 | Author: Tim F.

Comments: It has only been a day, but everything seems to be working well.

Review Date: 07/10/2014 | Author: Joe B.

Comments: VERY GOOD AND TIMELY SERVICE, but paid $225 material cost for $30 capacitor.

Review Date: 07/02/2014 | Author: Darren S.

Comments: Extremely fast and knowledgable

Review Date: 06/30/2014 | Author: Clara M.

Comments: Our unit was serviced by Luis who was polite and very efficient, he came in 30min. after I spoke with him on the phone and repaired the unit, we were very impressed with his professionalism and honesty. I highly recommend this company!

Review Date: 06/28/2014 | Author: Yvette B.

Comments: Chad and Brad were great!

Review Date: 06/07/2014 | Author: Jay D.

Comments: Fair price and fast service. I would use them again.

Review Date: 05/28/2014 | Author: Shirley M.

Comments: Luis was very quick and knowledgable. He called on his way and when he arrived. Very polite, curteous and clean cut. Pricing was reasonable.

Review Date: 05/23/2014 | Author: Suzanne K.

Comments: Chad and Brad , two very pleasant clean cut guys, came to my home to do a cleaning and service check. They found several things wrong with the way my previous contractor did their work, things that were potentially dangerous fire hazards. They did their job quickly and efficiently. My 13 year old unit is running smoothly. I am so happy I don't have to buy a new one yet.

Review Date: 05/19/2014 | Author: Amanda E.

Comments: Tyler was very quick to respond to my request and was able to fix our problem the very next day.

Review Date: 05/16/2014 | Author: Bill R.

Comments: Had my unit up and running in 1 hour.

Review Date: 05/15/2014 | Author: Nick Y.

Comments: Service was great replacing our AC unit. Price was transparent, and they were easy to work with. We had Chad out a couple times and he spent a lot of time with us in evenings to help us understand our situation as clearly as possible so that we could make the best decision to either repair or replace our old unit. We chose to replace, and they worked with us to ensure good customer service. I watched most of the install. Guys were professional and spent lots of time on the small details and making it look nice. I'm no pro, but I'd say the install was high quality work. I recommend their work!

Review Date: 05/11/2014 | Author: Don S.

Comments: I was impressed from the start when discussing the project with Chad. He was very forthcoming with the work he'd have to do to accomplish the job. The crew that showed up were efficient, conscientious, professional and considerate. This was probably the most impressed I've ever been with a company

Review Date: 05/02/2014 | Author: a Neighbor

Comments: I like people who does what they say they will

Review Date: 04/22/2014 | Author: Chris S.

Comments: Quick phone call; they were able to come do the work within two hours of my first homeadvisor.com request. Installed thermostat at fair price.

Review Date: 04/07/2014 | Author: a Neighbor

Comments: Same day service , proffesionally handled .

Review Date: 03/18/2014 | Author: a Neighbor

Comments: I appreciate how quickly I was contacted. The project was completed the next day. Excellent customer service.

Review Date: 03/18/2014 | Author: Matt V.

Comments: Good fast service, Chad is very knowledgeable and fixed a potential wiring issue.

Review Date: 02/24/2014 | Author: Ray C.

Comments: We appreciated Tyler's friendly-efficient manner. Due to the brand of our refrigerator, repairs would be quite costly with some unknowns ahead. We appreciated Tyler's wisdom in helping us make the decision that it would be best for us to purchase a new appliance. We will definitely use Home Advisor for our needs in the future.

Review Date: 02/19/2014 | Author: a Neighbor

Comments: Great customer experience

Review Date: 01/24/2014 | Author: Dorothy D.

Comments: Very professional, friendly-efficient and all around complete deal, they are ours forever now.

Review Date: 01/07/2014 | Author: Ed S.

Comments: Tyler was here in less than 15 minutes after I called Home Advisor. Friendly, knowledgable, a really nice person. Took five minutes to diagnose the problem which was in the A/c heating system and I didn't time it but he had the problem fixed within thirty to forty five minutes. Really good fair price with guarantees. Charged only estimated price. I would give Velocity and Tyler nothing but the highest of recommendations.

Review Date: 11/29/2013 | Author: James C.

Comments: I received a call with 5 minutes of my request. The dispatcher said Chad would be calling within 15 minutes. Chad called within 5 minutes and said he would be out within the hour! Chad and his assistant arrived 45 minutes later and wasted no time resolving my heating problem. I am very, very satisfied and I will continue tio use Velocity in the future.

Review Date: 11/26/2013 | Author: Jim K.

Comments: The installers were truly professional. Showed me everything that was wrong with my old system and quoted what each step would cost. Would highly recommend Chad , Louis and Tyler for all your air conditioning requirements.

Review Date: 11/07/2013 | Author: Keith R.

Comments: I was Extremely satisfied with the entire experience - from identifying my need, signing the order thru to completed installation. Great job guys!!!

Review Date: 11/02/2013 | Author: Debra M.

Comments: I was very pleased with our initial contact. Customer service is impeccable! Very helpful, not pushy. Set expectations right up front re: timing, etc. I would definitely use them again.

Review Date: 10/08/2013 | Author: Fred N.

Comments: next day installation of new central air system

Review Date: 10/04/2013 | Author: a Neighbor

Comments: Timely, polite, professional could not ask for better service when you receive their work.

Review Date: 10/01/2013 | Author: Rick S.

Comments: The technician was very helpful, provided a lot of information, and didn't pressure or strongly suggest doing anything--which it turns out was not required.

Review Date: 09/28/2013 | Author: Cliff B.

Comments: Outstanding company employing craftsmen, these techs were proud of their work and rightly so.Chad took a great amount of time to answer my questions,very knowledgeable and patient. These techs were a great team. I am sure the company is as proud of these employees as they are for working for Velocity. Looking forward to a long relationship. Again an outstanding company and great group of people.

Review Date: 09/24/2013 | Author: Ravi L.

Comments: I was extremely satisfied with the overall service that I have received. Tyler was very professional in solving my issues within minutes. Also he was very courteous, friendly, and very knowledgeable in answering all my questions. Velocity Air Conditioning will be my #1 place for all my A/C services/repairs.

Review Date: 09/13/2013 | Author: James P.

Comments: prompt reply ,courteous, polite , friendly manner. Tyler was professional and competent and was able to adequately answer all my questions and concerns pro-actively

Review Date: 09/07/2013 | Author: Ronald D.

Comments: Great job fast and friendly service. Took there time gave me choices on the repair no pressure from them I made the decision. Here next day explained everything they were doing answered all my questions truly a fine professional company. Again great job!!!!!!! House is cool and new unit is great!!!!

Review Date: 08/31/2013 | Author: Julie O.

Comments: I really did not have time to research ac companies but I didn't need to because Velocity air was awesome. Chad came right over, and diagnosed the problem, explained several options and helped us make the best decision. I had recently been quoted astronomical prices on a new system, so I was really worried. Velocity air sold us a great 16 SEER 4 ton unit at a discount of over $1000. Plus a superior warranty of 10 years!! Now I don't have to worry about it. The install was done in one day and I did not have to leave work at all. I highly recommend this team!!

Review Date: 08/28/2013 | Author: Kathy R.

Comments: Chad was our service tech. He called twice to update me on time. When here he was very polite and professional. Great job on cleaning the unit and it still smells great hours later. Will use them any time we have problems but every year for a cleaning and check up for sure.

Review Date: 08/25/2013 | Author: Ronald B.

Comments: They went above and beyond I would recommend them to anybody that is in need of service. Great Company to do business with. Don't be afraid they stand be hide all the work they do!!

Review Date: 08/21/2013 | Author: Larry S.

Comments: Air conditioning tech knew what he was doing without any guesswork. He pinpointed the problem right away and was very courteous and efficient.

Review Date: 08/14/2013 | Author: Denni S.

Comments: It's just nice to have honest punctual people come to your home. Tyler and crew were great and gave me a great price on new unit. Big plus he got my old AC to run cool till the switch was made the next day.

Review Date: 08/02/2013 | Author: Kathleen C.

Comments: I had a "911" emergency situation...came home to find water dripping through my entry way from the 2nd floor of my townhome!! Mind you I had the A/C company who originally installed my A/C unit out to service it 6 days early. Velocity sent 2 service techs out within an hour from when I requested help. Chad and Tyler diagnosed the cause of the backup and leakage within 1hr. Made great suggestions to improve quality of A/C unit and referred a water/ mold company to help me solve my concerns of how to deal with the water damage that was caused by the leak. Customer service at its best!

Review Date: 08/02/2013 | Author: Laura J.

Comments: I was in a real bind as the A/C was not working in my rental property. I thought it would be an easy fix and it snowballed into something out of my monetary control. When I explained my situation, they did everything to help me and work with me. They also explained why everything needed to be done and what could wait.

Review Date: 07/25/2013 | Author: Joseph P.

Comments: We spent 5 years with another national ac company with no success on finding and fixing a leak on our new carrier ac unit (installed by that same company). Velocity found and fixed the leak in the line within a couple hours.

Review Date: 07/22/2013 | Author: a Neighbor

Comments: Tyler was very helpful and took the time to explain things.

Our Credentials

  • License ID: CAC1817421 (Certified Class A air-conditioning)
  • Air Conditioning Contractors Association
  • Air Conditioning Contractors of America (ACCA)
  • Air Movement and Control Association International (AMCA)
  • American Society of Heating, Refrigeration & Air-Conditioning Engineers (ASHRA)
  • Heating, Air Conditioning and Refrigeration Distributors International (HARDI)
  • Sheet Metal and Air Conditioning Contractors National Association (SMACNA)
  • Electrical Certified

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